Scout Motors-posted 3 months ago
$120,000 - $145,000/Yr
Full-time • Senior
Novi, MI
501-1,000 employees
Motor Vehicle and Parts Dealers

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again. But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn't been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

  • Supporting Scout's definition of quality and process requirements as the Voice of the Customer
  • Driving project activities to ensure the best performance for Quality KPI's, such as warranty, customer satisfaction scores, and internal audits
  • Creation, participation and active management of reliability validation, including cross-functional collaboration
  • Evaluating early project requests for impact to Quality Assurance to ensure a flawless launch at Scout
  • Evaluating project change requests for cost, quality and timing
  • Supporting development of engineering solutions and launch issues while protecting full volume manufacturability
  • Keeping an ongoing list of project strengths and weaknesses for future improvement
  • Technical understanding of current vehicle status to drive design for manufacturability and repairability
  • A Bachelor's degree in an engineering related field
  • 10 years of relevant experience in applying qualitative analysis to drive reliability execution, preferably in OEM environment
  • Strong background in interpreting voice of the customer data (such as JD Power IQS) to help set technical requirements and set-up validation plan
  • Extensive knowledge and experience, including setting up reliability validation, root causing issues and working cross-functionally to countermeasure customer facing issues
  • Excellent problem-solver with a strong quality and customer-focused mindset
  • Communication skills (interpersonal, presentation and writing) to articulate customer requirements and impact across hierarchy and functional levels (e.g., Director and Vice President Level)
  • Ability to identify tasks, develop methodologies and plans, and execute with minimal supervision; own assignments to ensure the project success
  • Strong leadership skills, able to effectively interact with multiple internal and external stakeholders
  • Proven ability to handle multiple assignments with competing priorities
  • Ability and willingness to travel domestically and internationally as required, approximately 20-30 % of the time
  • Valid driver's license required
  • Passport required
  • Competitive insurance including Medical, dental, vision and income protection plans
  • 401(k) program with an employer match and immediate vesting
  • Generous Paid Time Off including 20 days planned PTO, as accrued, 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
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