Senior Specialist, Systems Administration (Government)

AT&T

125d • $72,000 - $167,000

About The Position

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. No relocation is offered. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our Team provides Federal Government O&M support of contracted operations. AT&T has an opening for a Sr. Specialist, Systems Administration to support the Federal Government in providing O&M / PM support of contracted operations.

Requirements

• Strong knowledge of video conferencing management & troubleshooting.
• Experience with SIP, H323, firewall traversal, call routing, Pexip Infinity, Poly Clariti, and cloud conferencing platforms.
• Ability to troubleshoot IP network connections.
• Experience in managing servers and performing OS troubleshooting.
• Familiarity with relational databases and scripting/programming languages.
• Ability to design data structures and audit data integrity.
• Willingness to obtain a government issued Top Secret Security clearance.

Nice To Haves

• Holding a current TS security clearance.

Responsibilities

• Strong knowledge of video conferencing management & troubleshooting.
• Able to work with SIP, H323, firewall traversal, call routing, Pexip Infinity, Poly Clariti, and integrate with cloud conferencing platforms like Teams, Zoom, Google Meet, WebEx.
• Understand and can troubleshoot IP network connections involving entities like firewall, DNS, IP ports, network routing, QOS, VPN, Zscaler, latency, jitter, packet loss.
• Able to architect projects and provide technical recommendations about emerging needs.
• Familiar with configuring and troubleshooting hardware VTC devices, software VTC clients, and Microsoft Teams Room devices, e.g. Crestron Flex.
• Some experience with laptop troubleshooting to support a local team.
• Able to provide support to remote enterprise VTC customers and external VTC partners.
• Able to manage servers, e.g. manage backups, perform basic Windows/Linux OS troubleshooting, patch/upgrade OS and applications.
• Familiarity with any relational database, and scripting/programming language or ETL tools, strong in Excel macros, Microsoft Access and Visual Basic.
• Ability to design data structures, audit data integrity, support technology behind data import/export.
• Overtime, shift work and weekend tours will be required.
• Occasional travel may be required, or other duties as assigned.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees