Senior Specialist - Physical Security

TEKsystems•St. Louis, MO

2d•$40 - $45•Remote

About The Position

Provide Level 4 product support leadership for platforms in the Physical Security Operations Portfolio. This role is desired to have a deep level of awareness and experience with physical security systems, including but not limited to Access Control, Video Surveillance (VMS), Intrusion & Weapons Detection, and Visitor Management technologies

Requirements

3 or more years work experience with the security surveillance and video management applications and platforms, specifically Genetec Video Surveillance, Avigilon VMS and unified access control systems.
The role requires a strong understanding of network administration, security, and surveillance technologies, including IP cameras, wireless networks, encryption, firewalls, VPNs, video analytics, and cloud computing.
Demonstrated exposure to working and collaborating with operational leaders in a hospital environment is also strongly preferred.
A deep understanding of network infrastructure, cabling and data transmission.
Knowledge of security protocols and access controls systems.
Proficiency in troubleshooting complex technical issues.
High level of communication skills, both written and verbal are required.

Responsibilities

Daily Engagement and leadership with the product team for the support, iteration, build, deployment and upgrade of the video surveillance platforms.
Deep understanding of the integration of the product portfolio and its use case within the healthcare setting to include surveillance technology and integrations with other applications.
Daily work will include collaborating with stakeholders, peers, and developers to design and implement software and security devices.
Works independently to understand workflows and applies technical knowledge to assist end users.
Creates clear documentation for education, knowledge share for team and procedure/policy requirements.
Utilizes critical thinking to decipher workflows to understand adjustments needed to application deployments.
Understands basic technology infrastructure to assist with any new functionality, break/fix or application replacement.
Experience working with vendors and technology partners to resolve escalated technical issues and implement system updates or enhancements.
Collaborate with the project manager for risk, issue, decision, and status reporting.
Consult on strategic ov