Senior Specialist, Logistics

RXO, Inc. • Naperville, IL

3d • $46,000 - $57,000

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $46k-$57k The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As the Senior Specialist, Logistics at RXO, your attention to the small details and strong work ethic will ensure our operations continue to run smoothly as we deliver exceptional service to our customers.

Requirements

• 2 years of transportation experience

Nice To Haves

• Bachelor's degree in Business, Supply Chain or Logistics Management
• Experience with Windows applications and Microsoft Office
• Knowledge of shipping software
• Excellent verbal and written communication skills, including presenting clean, organized and thorough information and data appropriate for intended audience
• The capability to perform complex analysis of data, processes, policies, procedures and/or systems; able to produce unambiguous, comprehensive and accurate interpretations of data/information

Responsibilities

• Investigate, resolve and/or call out operational oddities
• Schedule, coordinate and monitor drivers and equipment to ensure daily transportation operations run safely, efficiently and on time
• Assist in the development, planning and modification of daily schedules as appropriate; make notifications to customer service and the operations manager as to the status of shipments
• Correctly troubleshoot and proactively resolve shipment discrepancies as needed
• Proactively communicate with customers, employees and the management team to ensure necessary requirements are met
• Accurately enter data into the transportation management system; maintain and generate required reports
• Properly process, audit and file various documentation
• Monitor and ensure proper coding application in a timely matter; escalate as needed
• Maintain statement of work audit schedule and distribute updates to all team members

Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees