Senior Specialist, Learning & Development

The New York Times•New York, NY

6h•Hybrid

About The Position

The Learning and Development Senior Specialist plays a critical role in providing the operational backbone required for enterprise-scale learning delivery across Learning & Career Enablement. This role will manage the tuition reimbursement process, event planning, program activations, reporting, and logistics. Reporting to the Vice President of Learning & Career Enablement, the Senior L&D Specialist ensures reliable, high-quality delivery across learning and career programs by owning core operational workflows, supporting program execution, and partnering closely with Learning & Career Enablement leaders and program managers. This role is based in our New York headquarters on a hybrid schedule.

Requirements

Minimum of 5+ years of experience in learning operations, program coordination, HR operations, or a related function.
Demonstrated experience supporting enterprise learning programs through scheduling, logistics, reporting, and vendor coordination.
Proven ability to manage multiple priorities independently in a fast-paced, matrixed environment.
Experience using learning data and metrics to support reporting, identify trends, and drive continuous improvement in program delivery and operations.
Strong proficiency with Google Suite and comfort working in learning systems such as Workday Learning or comparable platforms.
Strong written and verbal communication skills, with the ability to collaborate effectively across stakeholder groups.
High attention to detail paired with strong organizational and execution skills.
Demonstrated curiosity, adaptability, and a solution-oriented mindset.
Demonstrated comfort using AI-enabled tools to support coordination, reporting, documentation, and workflow efficiency.

Nice To Haves

Experience supporting enterprise learning or career development program management.
Experience with tuition reimbursement administration, vendor invoicing, or program budgeting support.
Experience supporting live, virtual, and hybrid learning programs at scale.
Exposure to program management, facilitation support, or instructional design execution.

Responsibilities

Provide operational execution and coordination for enterprise learning and career programs across L&CE.
Independently manage vendor contracting workflows in partnership with Procurement and program owners.
Own scheduling and logistics for learning programs, including calendars, room bookings, catering, AV, materials, and swag distribution.
Lead data tracking and reporting across Workday Learning and related systems to support enrollment, participation, outcomes, and dashboards.
Administer and manage the tuition reimbursement program, ensuring accuracy, compliance, and a positive employee experience.
Deliver end-to-end production and event support, including run of show execution, room setup, facilitator preparation, breakout management, chat moderation, and survey distribution.
Maintain organized program documentation and shared resources across Google Drive and enterprise systems.
Partner closely with Learning & Career Enablement leaders and program managers to anticipate needs and ensure seamless program delivery.
Identify opportunities to streamline workflows, improve efficiency, and reduce operational friction across the learning ecosystem.
Apply strong judgment, attention to detail, and ownership to ensure consistent, reliable, and high-quality program execution.