Senior Specialist, Instructional Design

CASE • Washington, DC

101d • $80,000 - $92,000

About The Position

The Senior Specialist, Instructional Design, plays a key role in CASE’s Education Programs team and our volunteer trainers and speakers, leading the design and development of high-quality learning experiences that advance member engagement and professional growth. This position contributes directly to CASE’s mission of advancing education by building innovative programs across multiple modalities—online asynchronous and synchronous courses, in-person workshops, and blended learning experiences. Grounded in the CASE Competency Model and Career Journey Framework, the Instructional Designer ensures that programs provide clear pathways for member development at every career stage. By applying instructional design expertise, adult learning theory, and proficiency in tools such as Articulate 360 and Rise, the role drives the creation of impactful, scalable programs that support credentialing, competency building, and long-term member success.

Requirements

• Bachelor’s degree in instructional design, education, learning technologies, or related field. Master’s degree preferred.
• Experience (3-5 years minimum) developing online courses in asynchronous and synchronous formats.
• Proficiency in Articulate Storyline and Rise, as well as basic video editing required.
• Familiarity with designing in-person workshops or educational programs preferred.
• Experience with competency models, certifications, or credentialing initiatives desired.
• Fluency in English is required. Fluency in other languages, especially Spanish, is desired.

Nice To Haves

• A demonstrated interest in advancing education in the not-for-profit sector.
• A strong commitment to contributing to an organizational culture that celebrates diversity and inclusion.
• An understanding and interest in engaging with a broad range of cultures and countries.
• Strong grounding in instructional design principles and adult learning theory.
• Excellent organizational, communication, and problem-solving skills.
• Excellent writing and editing skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Microsoft Office Suite and comfort with learning management systems or comparable platforms.

Responsibilities

• Designs and develops learning experiences for asynchronous, synchronous, and blended formats.
• Creates course content using the Articulate 360 suite, ensuring accessibility and interactivity.
• Supports the design and facilitation of in-person programs, working with SMEs and volunteers.
• Applies instructional design principles, adult learning theory, and CASE’s competency model to program development.
• Contributes to the development and refinement of competency frameworks, certifications, and credentialing initiatives.
• Manages timelines, deliverables, and documentation for assigned projects.
• Coordinates with subject matter experts, faculty, and volunteer leaders to ensure content accuracy and relevance.
• Prepares and maintains learning materials, guides, and digital resources.
• Provides support for pilot testing, evaluation, and iteration of new program formats.
• Stays current with emerging instructional technologies and industry best practices, sharing recommendations with the team.
• Provides support for implementing CASE education strategy including subject matter expertise for the Board of Trustees, CASE Commissions, Regional Councils, and District Cabinets.
• Gathers and analyzes learner feedback to improve course design and delivery.
• Contributes to continuous improvement of CASE’s educational portfolio through research, benchmarking, and innovation.
• Exercises fiscal responsibility in the utilization of all CASE resources.
• Works cooperatively and diplomatically with all divisions and regions.
• Consults with CASE colleagues in other parts of the world to ensure the best sharing of ideas, expertise, and knowledge.
• Incorporates tasks and/or projects related to objectives as directed by the CASE Strategic Plan.
• Ensures that CASE is well represented by exercising a high degree of professionalism, accuracy, and ethics, in all activities, services, and products.

Benefits

• Vacation and sick leave
• Paid holidays
• Health insurance
• Dental insurance
• Life insurance
• Long-term and short-term disability insurance
• Flexible spending plans
• Employee assistance plan
• Legal resources plans
• Tuition reimbursement
• Participation in CASE’s retirement plan
• Eligibility for the Public Service Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees