Senior Specialist- Event Technology & Systems

Microchip Technology Inc. • Chandler, AZ

4d • $46,000 - $128,000

About The Position

The Event Technology & Systems Senior Specialist serves as the global primary administrator and expert for the event team’s technology ecosystem. This role is responsible for managing, optimizing, and executing within key platforms including Cvent, Airtable, Flowcode, Salesforce Marketing Cloud, and ON24, among others and will support planners in all regions. The ideal candidate is a systems-oriented problem solver who enjoys improving workflows, building digital experiences and supporting event execution through technology.

Requirements

• Bachelor’s degree in marketing, advertising, communications, or equivalent work experience in fast-paced corporate Marketing or Communications department.
• Proficiency in MS Office (Teams, SharePoint, Word, Excel, PowerPoint); some experience with event management technology tools (Cvent or Aventri) is preferred; experience with the ON24 (or similar) webinar platform is also preferred. Additional technologies such as inventory management tools desired.
• Working knowledge of the broader marketing function, tradeshows, event or meeting planning.
• Excellent written and verbal communication skills; sharp grammar skills.
• Ability to effectively and professionally present orally and in written form to all levels within the company.
• Extensive experience handling multiple projects for various customers and ensuring accuracy toward completion.
• Able to effectively manage time and prioritize tasks.
• Flexibility and strength in dealing with tight deadlines and rapidly changing situations.
• The ideal candidate will have 5+ years of experience working with event technology platforms preferably with Cvent, SalesForce Marketing Cloud and ON24 webinar platform or related experience; high-technology and/or business-to-business experience required.
• This position is not eligible for Microchip immigration sponsorship.

Nice To Haves

• Prior experience in semiconductor industry a plus.

Responsibilities

• Platform Administration & Ownership Serve as the primary admin for all event technology platforms (Cvent, JiffleNow, Airtable, Flowcode, Salesforce Marketing Cloud, ON24, EZ Office Inventory Management).
• Manage user access, permissions, integrations and system configurations.
• Troubleshoot technical issues and liaise with vendor support as needed.
• Event Technology Execution Build and manage event registration websites, mobile apps and session management tools within Cvent.
• Build and manage meeting scheduling events in JiffleNow.
• Set up and maintain event workflows and data tracking systems in Airtable.
• Support virtual and hybrid event builds in ON24 or other platforms.
• Maintain demo inventory management system in EZ Office.
• Marketing Automation & Communication Create and schedule email campaigns and event communications within Salesforce Marketing Cloud.
• Develop smart lists that can be utilized based on demographic, campaign and end markets.
• Ensure consistent branding and data accuracy across systems.
• Process Improvement & Data Management Develop and document standard operating procedures (SOPs) for tech processes.
• Manage overall organization of all platforms and drive consistency across the regions.
• Optimize integrations between systems to streamline data flow and reporting.
• Provide data insights and support event reporting dashboards.
• Collaboration & Support Partner with event planners, marketing teams and internal stakeholders to ensure tools are used effectively.
• Train team members on system best practices and new features.

Benefits

• We offer a total compensation package that ranks among the best in the industry. It consists of competitive base pay, restricted stock units, and quarterly bonus payments.
• In addition to these components, our package includes health benefits that begin day one, retirement savings plans, and an industry leading ESPP program with a 2 year look back feature.
• Find more information about all our benefits at the link below: Benefits of working at Microchip

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees