Senior Specialist, Employee Communications

Salesforce • Indianapolis, IN

6h

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is hiring for a Senior Specialist, Employee Communications to help drive proactive communications programs for Employee Success. We are storytellers and culture champions who bridge the gap between the employee experience and global media. You’ll play a key role in supporting internal and external communications for major ES initiatives—including global employee campaigns and product launches. We’re looking for a proactive learner with a bias for action, a passion for writing, and the organizational skills to help our team deliver world-class results. You’ll gain hands-on experience in Public Relations and Employee Communications, contributing to Salesforce’s storytelling around AI, agent innovation, and customer success. You’ll support media relations, thought leadership, and events, helping to craft narratives that highlight Salesforce’s role as a technology leader. This role is perfect for someone who loves writing, research, and connecting ideas to broader trends—and who enjoys keeping a pulse on the latest in tech and media. You’re a great writer, creative thinker, and team player with a solution-oriented mindset who is all about working as part of an innovative, vision-forward, fast-paced team committed to making an impact, together. You’re a highly organized self-starter who can manage projects end-to-end and build relationships and skills to get the job done well while having fun!

Requirements

• BA/BS in Communications, Public Relations, Journalism, Marketing, or a related field.
• Strong writing, editing, and communication skills with an interest in storytelling.
• Organized, detail-oriented, and experienced project manager comfortable managing tasks and supporting teams in a fast-paced environment.
• A creative thinker with a positive attitude and willingness to tackle challenges.
• Interest in technology and innovation, especially AI and customer engagement.
• A collaborative team player who takes initiative and delivers results.

Responsibilities

• Strategic Campaign Support: Support leadership in developing and executing integrated communication campaigns that align with corporate values, drive business outcomes, and enhance the employee experience.
• High-Impact Content Creation: Draft, edit, and adapt compelling content for diverse internal and external channels—including newsroom posts, executive briefings, Slack posts, and town hall presentations.
• Project Management & Analysis: Manage end-to-end project timelines for communication initiatives, ensuring high-quality delivery while tracking and reporting on campaign performance and engagement metrics.
• Thought Leadership & Brand Positioning: Conduct research on industry trends to identify opportunities to position Salesforce as an AI leader and tie corporate messaging to relevant global conversations.
• Media Relations & PR Support: Create media briefing documents for executives, support PR efforts for corporate news and thought leadership, and monitor coverage.
• Cross-Functional Collaboration: Serve as a bridge between HR, Marketing, and Executive teams to ensure messaging consistency across global markets and diverse employee populations.
• Strategic Innovation: Stay at the forefront of AI and media trends to contribute fresh, creative ideas to evolving PR and internal communication strategies.

Benefits

• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees