Senior Specialist Electronic Banking
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About The Position
Under the general direction of the Electronic Banking Department Manager, this position will be responsible for customer inquiries and assistance specializing in Electronic Banking products and services. Specialist II and III also responsible for opening accounts requested online and card disputes. Provide on-the-job training support to other team members. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a 'Voyaging Spirit' and being 'Positively Ohana'. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
