About The Position

The department is responsible to build, grow and protect Mayo Clinic’s reputation in a way that shapes the external environment and nurtures the culture to help achieve the mission of the organization. Department functions consist of reputation management including thought leadership and issues/crisis response; client communications and engagement programs; staff engagement; content and channels; government and community engagement; strategy and insights; communications services. The senior specialist understands Mayo Clinic business objectives and priorities to develop plans to support those objectives. The senior specialist provides consultation and guidance to various clients, and plans, drives, implements, monitors and measures results. Develops and maintains relationships with Mayo Clinic executive leadership, staff and members of the local and national government and/or media to advance organizational awareness and achievements. May lead client teams and provides mentorship and direction to others. Experience in communications supporting an NCI‑Designated Cancer Center or a nationally recognized cancer organization is preferred. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Requirements

  • Requires a bachelor's degree in a related field plus 3 years of relevant work experience.
  • Strong written and oral communication skills.
  • Ability to communicate in a way that creates clarity, simplifies messages, and aligns with organizational strategy.
  • Knowledge of channels for communication and the ability to build effective communication and engagement strategies.
  • Must be a self-starter with the ability to independently identify opportunities, solutions and resolve challenges.
  • Demonstrated ability to deliver impactful results.
  • Requires an attitude that actively seeks out change, embraces critical questioning, innovation, service and continuous improvement.
  • Must understand how to deal with and navigate ambiguity, and act without having the total picture.
  • Adaptable or flexible.
  • Demonstrated professionalism and ethics, with ability to earn credibility through integrity and transparency.
  • Role models service excellence.
  • Motivates others by being present, engaged, attentive, invites diverse perspectives, demonstrates and inspires a collaborative spirit.
  • Must be able to work effectively in a consensus-style and collaborative environment that expects and promotes teamwork.
  • Must possess the ability to inspire trust and confidence and maintain a high degree of professionalism and confidentiality.

Nice To Haves

  • Experience in communications supporting an NCI‑Designated Cancer Center or a nationally recognized cancer organization is preferred.

Responsibilities

  • Develop plans to support Mayo Clinic business objectives and priorities.
  • Provide consultation and guidance to various clients.
  • Plan, drive, implement, monitor and measure results.
  • Develop and maintain relationships with Mayo Clinic executive leadership, staff and members of the local and national government and/or media to advance organizational awareness and achievements.
  • Lead client teams and provides mentorship and direction to others.
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