Senior Specialist, Analyst Relations and Sales Communications
About The Position
The Global Communications team is seeking a Senior Specialist, Analyst Relations and Sales Communications to help strengthen Mastercard’s relationships with key industry analyst firms, while driving alignment and effectiveness across sales communications. This role supports the strategy and day-to-day operations of Mastercard’s analyst relations (AR) program and ensures sales teams receive timely, strategic messaging that reflects organizational priorities. The ideal candidate is intellectually curious, highly collaborative, and passionate about translating insights, research, and strategy into clear, actionable communications that enable business growth.
Requirements
- Strong organizational skills to align teams around upcoming analyst reports, product launches, Mastercard events, industry conferences, and customer facing experiences.
- Solid writing, editing, and content development skills with experience creating executive-ready and customer-facing materials.
- Demonstrated ability to collaborate across functions and influence stakeholders at multiple levels.
- A customer- and sales-oriented mindset with the ability to translate strategy into practical tools and guidance.
- Comfort operating in a fast-paced, global environment with multiple stakeholders and priorities.
Nice To Haves
- Expertise in communications, analyst relations, product marketing, or sales communications within a B2B environment.
- Experience working with major analyst firms such as Gartner, Forrester, IDC, Javelin, or similar organizations.
- Familiarity with technology, payments, or financial services industries.
- Experience supporting thought leadership, solution briefings, or report inclusion strategies.
Responsibilities
- Support and manage the ongoing strategy and operations of Mastercard’s global analyst relations team and function.
- Manage core AR operations, including analyst briefing requests, engagement and relationship management trackers, research coordination, and internal resources.
- Partner with communications, B2B marketing, product, and sales enablement teams to align messaging and deliver consistent, customer-facing narratives.
- Coordinate and launch sales alerts and webinars informing customer-facing teams on product announcements, thought leadership, and accompanying tools to engage customers.
- Conduct ongoing research on analyst firms, industry trends, competitive positioning, and report opportunities relevant to Mastercard’s businesses.
- Educate global and regional teams on analyst relations and sales communications best practices through training and enablement materials.
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
