Senior Specialist, AI RFP Dev & Content Mgmt

Ricoh Americas Holdings•Tucker, NJ

62d

About The Position

We are seeking an AI Specialist to enhance our RFP development process and improve the quality, speed, and consistency of proposal responses. This role will leverage Artificial Intelligence and automation tools within our RFP software to optimize workflows, reduce manual effort, and deliver higher-quality outputs. In addition, the AI Specialist will be responsible for maintaining and evolving our RFP content library, ensuring accurate, compliant, and ready-to-use content for users across the organization.

Requirements

Bachelor’s degree in Business, Computer Science, Communications, or related field (or equivalent experience).
3+ years of experience in proposal development, sales enablement, content management, or related role.
Hands-on experience with RFP software platforms (QorusDocs, RFPIO, Loopio, or similar).
Demonstrated knowledge of AI/ML applications, natural language processing (NLP), or generative AI in a business context.
Strong project management, organization, and communication skills.

Nice To Haves

Experience with prompt engineering and training AI systems to align outputs with corporate messaging.
Familiarity with content governance frameworks and knowledge management best practices.
Ability to analyze data and generate insights on response quality, efficiency, and win-rate improvements.

Responsibilities

Design, implement, and optimize AI and machine learning features within RFP development platforms (e.g., QorusDocs, RFPIO, or equivalent).
Enhance automated response generation by training AI models on past RFPs, corporate messaging, and subject matter expertise.
Collaborate with Proposal Managers, Sales, and SMEs to integrate AI-assisted workflows that improve efficiency and accuracy.
Continuously evaluate AI tool performance, recommend improvements, and implement updates to align with evolving business needs.
Curate, organize, and maintain the proposal content library to ensure accuracy, consistency, and compliance.
Establish governance processes for content updates, version control, and expiration.
Partner with SMEs to validate technical and functional content for readiness and usability.
Develop taxonomies, metadata tagging, and search optimization to ensure rapid access to relevant content.
Partner with Proposal Managers, Creative Writers, and ROI Analysts to align AI use cases with business objectives.
Deliver training sessions and create best-practice guides to enable wider adoption of AI-enhanced RFP workflows.
Act as a subject matter expert for AI in proposal development, staying up to date on emerging technologies.