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The Senior Special Programs Coordinator is a key member of the Student Financial Services team, responsible for student financial aid advising, application support, and aid administration. This position provides direct counseling to prospective and current students and offers support to staff at Student Central, Massasoit's one-stop enrollment center. A primary focus of the role is leading the college's financial aid file completion initiative, including support for students completing FAFSA and MASFA applications and related follow-up. The coordinator also contributes to core financial aid operations, including verification, resolving FAFSA rejects and C-codes, reviewing Satisfactory Academic Progress (SAP), evaluating appeals, and adjusting aid packages in accordance with federal, state, and institutional regulations.