Senior Solutions Engineer

NetAppSchaumburg, IL
57dRemote

About The Position

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people. If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond. As a Commercial Solutions Engineer (SE) at NetApp, you'll serve as the technical lead within our CMS Commercial Sales Organization, CMS stands for Corporate, Mid-Market, and SLED. You'll partner with a team of 2-3 Commercial Account Managers (CAMs) to design and position NetApp solutions that drive measurable business outcomes. Our CMS team is known for its energy, collaboration, and hustle. The pace is fast, the wins are big, and the opportunity to make an impact is huge. Success here means you're out in the field, engaging partners, building trust with customers, and helping Account Managers win new logos and expand existing relationships. You're the kind of SE who thrives on momentum, someone who enjoys the hustle, can hold a conversation with anyone, and gets energy from seeing customers light up when they connect the dots. You bring curiosity, grit, and the ability to lead your reps with great technical probing questions that uncover true customer needs. You don't walk into meetings to talk about NetApp; you walk in to understand the customer's world, their goals, challenges, and environment, and help design the right solution to move them forward. If you want to help us build knowledge and solve big problems, let's talk.

Requirements

  • 5-8+ years of experience in pre-sales engineering, solutions architecture, or technical consulting
  • Strong understanding of data storage, cloud, virtualization, and data protection technologies.
  • Experience in a channel-led sales model is highly preferred.
  • Proven ability to support multiple Account Managers and manage competing priorities independently.
  • Excellent communication, presentation, and relationship-building skills.
  • Self-starter with a passion for learning and solving customer challenges.
  • Willingness to travel within the assigned territory

Responsibilities

  • Serve as the primary technical advisor for a high-volume commercial district, supporting multiple Account Managers.
  • Collaborate with CAMs and channel partners to drive demand generation, enablement, and joint selling motions.
  • Lead discovery conversations that uncover business outcomes, technical challenges, and solution opportunities.
  • Architect and present tailored solutions that address customer needs across storage, cloud, and data management.
  • Conduct product demos, technical workshops, and proof-of-concepts to showcase NetApp value.
  • Manage a large mix of install base, expand, and whitespace accounts, typically between 300-500 accounts per rep.
  • Maintain deep knowledge of NetApp's portfolio and competitive landscape to guide customer strategy.
  • Partner closely with internal teams to ensure successful implementation and customer satisfaction.

Benefits

  • We enable a healthy work-life balance.
  • Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations.
  • We provide comprehensive medical, dental, wellness, and vision plans for you and your family.
  • We offer educational assistance, legal services, and access to discounts.
  • Finally, we provide financial savings programs to help you plan for your future.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Computer and Electronic Product Manufacturing

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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