Senior Solutions Engineer
About The Position
GitHub helps companies and organizations succeed by allowing them to build better software, together. We're looking for an experienced Senior Solutions Engineer in the United States to provide technical presales support for our enterprise customer base. Our Senior Solutions Engineers are responsible for the technical relationships with customers and prospects, working as trusted advisors to remove technical objections and creatively address pain points in a customer's SDLC. They work internally with sales and product teams to identify solutions that meet customers' business needs and document requests to expand the capabilities of GitHub's platform. We're extremely passionate about the quality of our work. If you are technically sharp, business minded, and people oriented, you might be a fit for this role!
Requirements
- 8+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- OR Doctorate in Computer Science, Information Technology, Engineering, or related field
- OR equivalent experience.
- Experience owning all technical aspects of the sales cycle from discovery to qualification to proof-of-concept design/execution to post-sales transition
- Ability to travel up to 25% when needed
Nice To Haves
- 10+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- OR Doctorate in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
- OR equivalent experience.
- 3+ years experience in digital transformation using software modernization to drive customer business outcomes.
- Excellent written and verbal communication skills with prior public speaking experience
- Demonstrable knowledge of the enterprise Software Development Lifecycle (SDLC), working with large software development teams to solve technical and business challenges
- Domain knowledge in one or more of the following:
- Source Control Management (SCM) including Git & GitHub workflows, and the value of DevOps & DevSecOps
- Continuous Integration and Continuous Delivery (CI/CD) architecture, tools and workflows
- DevSecOps, including software composition and security analysis, SAST/DAST tooling, and common patterns & industry trends
- Artificial Intelligence’s impact on the developer tools space
- Experience with regulated industry customers: in manufacturing sector technical sales or solving manufacturing software development, implementation or compliance challenges
Responsibilities
- Identifying customer business & technical requirements and matching them to product solutions
- Building joint customer strategies with enterprise sales, support, and customer success to encourage product adoption
- Delivering live demonstrations of GitHub’s products and platform to prospective customers
- Navigating complex technical scenarios to help customers migrate to GitHub from their existing development tools and workflows
- Building relationships with key decision makers and serving as a customer's technical point of contact and advocate
- Learning about customers' successes and challenges, sharing customer feedback within GitHub, and advocating for customer interests
- Applying understanding of customer environment and goals to provide oversight and guide post-sales teams to successful outcomes
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
