Senior Solutions Engineer

AeroVect • New York City, NY

7d

About The Position

We’re seeking a Senior Solutions Engineer who will work closely with our customers to design, optimize, and implement workflows in live cargo and baggage operations at some of the world’s busiest airports. You will be responsible for working closely with our engineering teams and customers to develop innovative workflows that boost operational efficiency, improve safety, and deliver best-in-class ROI. This role is a unique opportunity for a creative engineering professional to shape the future of airport logistics. The ideal candidate will have a strong engineering background, process design creativity, and an ability to collaborate and communicate effectively with both internal teams and customers.

Requirements

• Bachelor’s Degree in Engineering (Industrial Engineering, Mechanical Engineering, Systems Engineering, or related field preferred).
• Strong understanding of logistics, automation and robotics, and operational processes, with the ability to analyze and optimize workflows for customer operations.
• Experience working with technical teams to lead the delivery of innovative, customer-focused solutions from start to finish.
• Proven ability to build strong relationships with customers and internal teams.
• Familiarity with workflow integration and process optimization tools.
• Ability to communicate complex technical concepts to both technical and non-technical audiences, including developing and presenting ROI analysis and process improvement recommendations.
• Comfortable working in a fast-paced, collaborative environment, with a creative problem-solving mindset.

Nice To Haves

• Experience in ground handling operations or warehouse automation.
• Experience working in an earlier-stage startup.

Responsibilities

• Analyze customer workflows and routes, and propose improvements to increase efficiency, productivity, and safety.
• Collaborate with customers and internal engineering teams to design, develop, and implement innovative workflows.
• Act as a bridge between the customer and engineering teams to effectively and efficiently integrate our automation solutions.
• Create and present technical roadmaps, workflows, and ROI analyses to both internal stakeholders and customers.
• Serve as a trusted advisor to customers, building strong relationships and ensuring satisfaction with AeroVect’s solutions.
• Work with the sales team to assess customer requirements and provide technical insights during discovery and solution design phases.
• Conduct in-person site visits to understand existing workflows and help customers visualize how AeroVect’s technology integrates into and improves their operations.
• 25% travel (domestic & international) may be required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees