Senior Solutions Engineer ( Pre-Sales ) Dallas

Neo4j • Dallas, TX

12h

About The Position

Neo4j is the world’s leading graph database, and our Sales Engineering team are the people who help customers realise its value every day. Neo4j has proven to be the go-to data management solution in use cases such as Fraud Detection, Knowledge Graphs, Recommendation and personalisation, Risk management, Security, IT Management and Network Operations and many more.

In the Neo4j Sales Engineering team, we are technologists who enjoy working directly with customers in a variety of industries, and with a wide range of technologies and architectures. We provide engineering and architecture leadership and development for the Neo4j-based solutions our customers are building.

The responsibilities of a Sales Engineer cover a variety of tasks, starting from understanding the prospective customer's needs and environment, transforming the needs into an architecture including our leading-edge graph database technology and guiding all involved parties through the sales process. Demonstrating Neo4j as a technology for specific domains, whiteboarding solution architectures, and engaging at the level of technical decision makers are examples of the day-by-day work. The Sales Engineer understands business terminology, thinks in technical terms and combines both sides during the entire engagement.

In addition to being Graph Database experts, you will need to understand and position other architectural components in a graph-based solution, such as Big Data platforms, other NoSQL stores, relational databases, caching, messaging and middleware services taking part in a Modern Data Architecture.
This role has a primary focus on working with government agencies and public sector organisations, although you will generally engage with a broad range of neo4j customers and verticals.

Requirements

• 5+ years working in a presales or professional services organisation
• Skilled in customer discovery, and the ability to uncover root causes of customer pain points and map these to a technical solution
• Experience working with government agencies and public sector organisations
• Excellent understanding and demonstrable experience with database technologies and data modelling concepts, ideally with NoSQL stores.
• Architecture skills - i.e. mapping a business to technical requirements and understanding multiple components to build a solution
• Software engineering experience
• Familiarity with at least one programming language (eg. Java, Python, Javascript)
• Ability to engage and interact with engineers in an advisory role
• Comfortable and quick with learning new technologies as needed
• Passionate about solving technical problems
• Capable of educating and training small groups
• Strong understanding of the sales process
• A proactive approach to keeping the technical aspects of a sales process on track
• Industry vertical experience in Government and ideally one or more of: Financial Services, Retail, Security or Pharmaceutical, Supply Chain, Manufacturing
• Excellent written and spoken English communication skills
• Ability to work independently, self-directed and remotely in a cross-functional organisation
• Ability and willingness to travel

Nice To Haves

• Current active security clearance (SC or higher) preferred, or demonstrated ability to obtain clearance based on previous security clearance history.
• Graph DB related experience i.e. Neo4j, other property graph or RDF platform, Gaffer, etc. is ideal
• Data Science, AI/ML, RAG / LLM optimisation
• Data integration: ETL, Virtualisation, federation
• BI and data visualisation (Tableau, Qlik, viz libraries: D3, viz.js, Linkurious...)

Responsibilities

• Working with our customers’ teams, you’ll lead and contribute to all phases of the Neo4j PreSales projects
• Be an integral part of the Neo4j sales team, helping to persuade prospective Neo4j users of the benefits and advantages of graph database technology
• Position the Neo4j technology within the customer’s environment and architecture
• Discuss solution architectures with our customers to address the technical requirements of our customers’ projects
• Design and build prototype solutions that demonstrate required functionality with Neo4j
• Help prepare solution proposals for our customer’s engineering and management teams that help address the overall project goals

Benefits

• US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus.
• Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees