Senior Solutions Engineer (LATAM)

Seon Fraud Prevention • Austin, TX

58d • Hybrid

About The Position

SEON is the command center for fraud prevention and AML compliance, helping thousands of companies worldwide stop fraud, reduce risk and protect revenue. Powered by 900+ real-time, first-party data signals, SEON enriches customer profiles, flags suspicious behavior and streamlines compliance workflows - all from one place. SEON provides richer data, more flexible and transparent analysis, and faster time to value than any other provider on the market. We've helped companies reduce fraud by 95% and achieve 32x ROI, and we're growing fast, thanks to our partnerships with some of the world's most ambitious digital brands like Revolut, Wise, and Bilt. The SEON Solutions Engineering team provides domain and technical expertise to prospective and existing customers to uncover their challenges and goals, while prescribing the appropriate fraud-fighting solution. It's a key role in helping customers achieve their objectives and in fueling SEON's growth as a leader in the fraud-fighting space. A Senior Solutions Engineer in our organization brings their expertise and sales consulting experience to collaborate with sales and account management teams in order to meet our collective goals and objectives. This is accomplished by working closely with customers, sales teams, and SEON's world class Fraud experts. Our Solution Engineering team's challenge is to provide customers guidance on the areas of their application and user journey which are subject to fraudster attacks, what the cost of that fraudulent activity is to customer organizations, and the best approach to fight it using SEON's innovative solutions and technologies. This role offers flexibility and can be based in Austin with a hybrid schedule.

Requirements

• At least 5 years of experience in a solution engineering, solutions consulting, or similar sales engineering position, preferably in a start-up environment.
• Fluency and professional proficiency in Spanish a must, Portuguese fluency a plus, with experience working with clients in Latin America and other Spanish or Portuguese speaking locales preferred.
• Excellent verbal and written communication skills.
• Ability to collaborate with team members in the revenue organization and across the entire company.
• Proven ability to operate with a high degree of autonomy on the goals and objectives provided.
• Experience with REST APIs, SDKs, mobile applications and platform integrations preferred.

Nice To Haves

• Familiarity with Javascript, Typescript, and other web-based programming languages are a plus.

Responsibilities

• Serve as a critical subject matter and solutions expert during the pre-sales process, helping to further SEON's mission to end fraud globally.
• Provide support for technical integration discussions by aligning solutions to challenges faced by prospective and existing customers.
• Partner with cross-functional teams such as sales, account management, customer success, product, and engineering to ensure seamless implementation and delivery of our solutions.
• Stay on the cutting edge of the digital fraud landscape, applying knowledge and tactics for uncovering and fighting fraud to discussions around SEON's platform capabilities.
• Provide recommendations to clients, prospective clients and internal stakeholders, sharing insights and recommendations to optimize services and drive client satisfaction.
• Serve as an important facet of SEON's strategy in Latin America, assisting with how we reach and service clients in a key target market and geography.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Education Level: No Education Listed
• Number of Employees: 251-500 employees