Senior Solutions Engineer - Enterprise

CaptivateIQ • Nashville, TN

1d • Hybrid

About The Position

CaptivateIQ is currently seeking a Solution Engineer to drive exceptional results in a B2B SaaS environment. As a Solution Engineer at CaptivateIQ, you own the technical win in the sales cycle and participate in deal strategy and positioning.

Solution Engineers are experts in identifying and aligning with our prospects’ challenges and goals and demonstrating how our solution delivers value in those contexts. In this role, you'll work alongside our Sales team to win new business while collaborating with cross-functional teams like Product. This strategic alignment is key to achieving high win rates and ensuring customer success.

We have found that the most successful Solution Engineers have strong technical aptitude and are confident and strategic storytellers. As a team, we are very passionate and always ready to dive in, problem solve, and think creatively.

Requirements

• 5+ years of work experience configuring and selling software preferably in technology/SaaS
• Positive, team player mentality with strong time management, organization, and presentation skills
• Deep technical aptitude and curiosity for learning new technologies in a fast-paced environment. Experience with building Excel models or a programming language (e.g., SQL, Python)
• Creative and open approach to problem-solving and partnering with internal teams to drive what’s best for the customer and for CaptivateIQ
• Ability to communicate professionally and effectively in written responses to emails, customer requirements, and formal RFPs
• Ability to work independently in a fast-paced startup environment
• Past experience in a fast-paced and deadline-oriented environment
• Experience in working cross-functionally with product, support, marketing, and other functions
• Strong collaborator that finds it easy to work with team members to drive a great team culture
• Proficiency with popular CRMs (e.g. Salesforce), ERPs (e.g. Netsuite), and/or billing systems (e.g. Zuora)

Responsibilities

• Support the Sales team with technical proof in sales cycles. This includes running discovery sessions, leading product demonstrations, and collaborating on deal strategy
• Tailor demonstrations to convey value to prospective customers. This includes configuring demo accounts to show how we support complex commissions plans & data structures.
• Identify opportunities for the platform’s next features and collaborate with Product/Engineering to develop these features
• Build great relationships and trust with prospects and customers by providing industry thought leadership and expertise
• Work cross-functionally with other parts of the organization to drive process improvement and customer satisfaction.
• Lead by example. Mentor team members and share best practices consistently to uplevel the whole team.

Benefits

• Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
• Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
• Annual Stipends: Dedicated funds for your professional development and caretaking needs.
• Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
• Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
• Premium Tools: The latest Apple hardware to empower you to do your best work.
• Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed