Senior Solutions Engineer, Commercial (AMER)

ClickUp

78d • $145,000 - $172,500

About The Position

ClickUp is looking for a solutions engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience. Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism.

Requirements

• 6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience.
• 2+ years demonstrable success working with commercial clients.
• Bachelors of Science in technical field preferred; completion of 4-year degree required.
• Masters degree or other advanced degree preferred.
• Additional relevant professional certifications (PMP, CSM, etc.) preferred.
• An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance.
• Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome.
• Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions.
• Hands-on experience with integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.

Responsibilities

• Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients.
• Resolve technical issues, facilitate data migrations, and implement custom solutions using automations, etc.
• Design, develop, deploy and handle customer-specific proof of concept (PoC) projects.
• Build custom reports and dynamic dashboards for prospective clients' management teams.
• Assist with the functional and technical elements of RFPs.
• Stay current on new feature releases and maintain updated demo spaces for sales.

Benefits

• Equity
• 401k
• Health, Dental, and Vision insurance
• Spending accounts
• Life & Disability
• Paid parental leave
• Flexible paid time off
• Enhanced employee assistance program
• Employee wellness stipend
• Professional development stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees