Senior Solutions Consultant

DeepL • Austin, TX

22h • Hybrid

About The Position

DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas.
Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.
What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This may be because of our products that have helped countless people worldwide or our shared mission to improve communication for individuals and businesses, bringing cultures closer together. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on LinkedIn, Instagram and our Blog.
At DeepL, we're on an exciting adventure to expand our operations to match our ambitious growth plans. At the heart of this journey is our wider Sales team, a cornerstone of DeepL's market expansion and customer engagement strategy.
The successful candidate will be the local technical expert and strategic advisor to our customers and bridge the gap between DeepL’s technical features and the customer’s desired outcomes, ultimately driving adoption and satisfaction. Our Solutions Consultants are a global group of product experts who work hand in hand with our Account Executives, ensuring every customer’s technical needs are met. Through regular knowledge exchange across regions, they stay at the forefront of innovation, ready to guide our larger SME and Enterprise clients alike.

Requirements

• 4+ years of professional experience, with at least two years in client-facing pre-sales, sales engineering, software implementation or account management at a SaaS company
• Significant sales, pre-sales or customer support experience in a fast-paced SaaS product organization
• Previous hands-on experience with customer evaluations and deployments
• Technical knowledge covering REST APIs and SSO frameworks (Azure/OpenID)
• You enjoy leading complex technical projects and programs with many stakeholders
• Ability to rapidly learn, understand, and work with emerging technologies, methodologies, and solutions
• You have a base of knowledge of IT questionnaires, security and compliance questionnaires, and are comfortable working on RFIs/RFPs
• Excited about joining a scale-up where not everything is figured out. We move fast and are actively building the playbook, and we must shift priorities and adapt dynamically to new situations

Responsibilities

• Act as a strategic advisor to prospects and clients, shaping their overall vision for DeepL’s solutions while ensuring alignment between business goals and technical requirements throughout the pre-sales process.
• Collaborate closely with Sales and Account Executives to guide complex sales cycles, translating deep technical insights into strategic business outcomes.
• Develop and present tailored product presentations, demos and prototypes to showcase DeepL's capacity to eliminate language barriers, leveraging your technical expertise for seamless integrations with various SaaS and iPaaS platforms
• Simplify complex technical information into clear, actionable insights, ensuring stakeholders fully understand how DeepL fits into their ecosystem
• Conduct comprehensive technical evaluations — from scoping and executing proofs of concept, responding to RFPs, and facilitating workshops — to guide prospects toward successful adoption and measurable impact for both API and enterprise engagements.
• Develop, manage, and deliver (enablement) tools, training resources, and dashboards to keep Sales and Customer teams up-to-date on emerging product capabilities
• Collect and share market and product feedback with Marketing and Product teams, influencing roadmap priorities and shaping open-source developer offerings.
• Foster strong client partnerships by advocating for customers’ strategic vision with DeepL through hands-on technical support, continuous engagement, remote and on-site sessions, ensuring high satisfaction and long-term solution adoption.

Benefits

• Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.
• Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.
• Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office multiple times a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.
• Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.
• Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.
• 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.
• Virtual Shares: An ownership mindset in every role. We believe everyone should share in our success, and that’s why every employee receives Virtual Shares, linking your contribution directly to DeepL’s growth and rewarding you with a stake in our future.
• Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees