Senior Solutions Consultant (Design)

CanvaAustin, TX
9hHybrid

About The Position

Join the team redefining how the world experiences design. Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time-consuming, and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship office is in Sydney, Australia, but we’ve made our way from down under to a campus in Austin, Texas - now home to our US operations. This is a hybrid role, with 2-3 days per week in the office, and the remaining time flexible for working from home. We trust our Canvanauts to find the balance that empowers them and their team to achieve their goals. What you’d be doing in this role As a Senior Solutions Consultant (Design), you’ll partner with our Strategic and Enterprise Account Executives across North America to uncover customer needs, shape enterprise solutions, and deliver demos that resonate with design, brand, and marketing teams (and the wider organisation). You’ll bring creative workflows to life - from brand governance and template systems to collaboration and AI-assisted creation - helping customers scale how they create.

Requirements

  • You’ve worked in pre-sales, solutions consulting, consulting, enterprise onboarding, or creative ops
  • You have a background in graphic design, brand design or creative operations - and you understand how brand and marketing teams operate
  • You’re confident in facilitating workshops and presenting to senior stakeholders and large groups
  • You’re organized, calm under pressure, and comfortable running multiple opportunities at once
  • You bring strong visual storytelling and a designer’s eye to every customer interaction

Responsibilities

  • Leading high-impact discovery with enterprise customers to understand creative workflows and pain points
  • Designing and delivering tailored Canva demos for brand, design, and marketing stakeholders
  • Advising on brand governance, template systems, approval workflows, and scalable self-serve creation
  • Creating reusable playbooks, enablement content, and solution guides to scale impact across AMER
  • Collaborating cross-functionally with Sales, Customer Success, Implementation, Product, and Technical Pre-Sales to support the full customer journey

Benefits

  • Equity packages - we want our success to be yours too
  • Health benefits plans to support you and your wellbeing
  • 401(k) retirement plan with company contribution
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and support you personally
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