MongoDB-posted 14 days ago
Full-time • Mid Level
Remote • Miami, FL
5,001-10,000 employees

The Pre-Sales Solutions Architect Specialist team is looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. This unique position will have global reach and responsibility to assist in our most complex performance related proof-of-concept customer engagements. It will also work cross functionally with our product, engineering, and other teams to build and maintain a catalog of repeatable industry-specific testing criteria, test plans, and results to guide the global Solution Architecture organization. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. This role will be based remotely in North America, with a preference towards one of our hub offices in the East Coast. The Specialist will be a critical part of the Go To Market team, writing memos to the executive team to shape our market approach and product strategy.

  • Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
  • Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
  • Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
  • Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
  • Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
  • Ideally 3-8 years of related experience in a customer facing role, with 3 years of experience in pre-sales with enterprise software
  • Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
  • Significant experience in automated performance testing, including writing test plans, executing tests on tools like Locust, Gatling, jMeter, etc, and interpreting results using tools like Grafana, Prometheus, Kibana, etc
  • Knowledge of infrastructure deployments for distributed systems such as Cloud Providers (AWS, GCP, Azure) and on-prem systems (VMWare, OpenShift, Kubernetes)
  • Ability to project manage cross-functional teams
  • Experience designing with scalable and highly available distributed systems in the cloud and on-prem
  • Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
  • Significant experience with data modeling relational databases and NoSQL databases like MongoDB
  • Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
  • Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
  • The ability to travel up to 20%
  • A Bachelor’s degree or equivalent work experience
  • Experience selling databases and/or deploying applications with any of the major cloud providers
  • Experience in data engineering or AI/ML projects
  • Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
  • Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
  • A MongoDB Certification
  • A Cloud Provider Certification
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