Senior Solutions Architect (AI/ML)

DigitalOcean • Seattle, WA

6h • Remote

About The Position

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We want people who are passionate about solving complex cloud infrastructure challenges for our customers.
We are seeking a Solutions Architect with deep expertise in Database migrations and cloud infrastructure to drive the success and retention of DigitalOcean’s high-value customers while also acquiring and onboarding net new customers. Reporting to the Senior Manager of Solutions, you will play a critical role in leading customers through Database migrations and cloud-native transformations, helping them achieve their business objectives while expanding their use of DigitalOcean’s platform.
In this role, you will partner with Customer Success, Support, and Sales teams to deliver technical excellence that supports the retention and expansion of our largest and fastest-growing customers, as well as onboarding new businesses seeking modern, scalable solutions. As the technical subject matter expert, you will design, implement, and optimize cloud architectures, guide customers on best practices, and deliver solutions tailored to their needs.
Additionally, you will collaborate across functions—Product, Engineering, and Operations—to ensure customer feedback informs the continuous improvement of DigitalOcean’s products and services. Your insights and leadership will be instrumental in building trust with both existing customers and new prospects, showcasing DigitalOcean as their go-to partner for Kubernetes and cloud infrastructure needs.
This role offers an exciting opportunity to combine your technical depth, communication skills, and entrepreneurial mindset to make a significant impact on DigitalOcean’s growth and success.

Requirements

• Extensive professional experience in cloud infrastructure, Database, and migration projects, or equivalent education.
• Demonstrated professional experience leading complex database migration projects across technologies such as MySQL, PostgreSQL, Redis, MongoDB, Kafka (event streaming), and OpenSearch (analytics and search).
• Strong foundational knowledge of Linux, distributed systems, and their application in cloud environments.
• In-depth understanding of database architecture, including schema design, replication, sharding, backup and restore processes, and performance tuning for both SQL and NoSQL databases.
• Prior experience in a pre-sales, technical consulting, or customer-facing role, with a focus on solving complex technical challenges.
• Passionate about delivering exceptional customer experiences and fostering customer success.
• Demonstrated track record of developing effective technical solutions to address customer business challenges.
• Software engineering experience 7 years+
• Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to diverse audiences.
• Highly motivated, with a proactive mindset and the ability to work independently and collaboratively.
• Proven ability to use programming and scripting languages to automate database migrations, configurations, and performance optimizations.
• Strong experience with Infrastructure-as-Code tools like Terraform, Helm, or Ansible, and expertise in automating complex database deployment and migration workflows.

Nice To Haves

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Advanced knowledge of cloud providers and tools (e.g., AWS, Azure, Google Cloud Platform) and experience with multi-cloud or hybrid cloud environments.
• Active participation in Databases or cloud-native communities, including meetups, conferences, or forums.
• Experience creating tools, plugins, or frameworks that enhance Database migrations or operational efficiency.
• Published articles, blogs, or documentation on Database best practices, migration strategies, or cloud-native solutions.

Responsibilities

• Lead hands-on database migration projects, ensuring smooth transitions of workloads across MySQL, PostgreSQL, Redis, and MongoDB.
• Apply deep expertise in at least two of the following technologies: MySQL, PostgreSQL, Redis, MongoDB, Kafka, and OpenSearch.
• Analyze customers’ existing infrastructure and applications to design robust migration strategies.
• Collaborate on migrations involving complementary technologies like Kafka (event streaming) and OpenSearch (search and analytics), emphasizing their integration with database systems.
• Analyze customers' existing database environments and dependencies to design resilient, efficient migration strategies.
• Implement tailored migration architectures, ensuring high performance, reliability, and minimal downtime.
• Build detailed infrastructure diagrams and explain architectural decisions clearly to technical and non-technical audiences.
• Demonstrate strong understanding of database-specific requirements, including schema design, replication, performance optimization, and cloud-native compatibility.
• Partner with Technical Customer Success Managers and Account Managers to identify customer needs, define success plans, and ensure smooth migrations.
• Conduct hands-on technical workshops, proof of concepts, and demonstrations showcasing Kubernetes migration processes and cloud-native solutions.
• Offer tailored onboarding and migration assistance to guide customers through technical blockers and adoption challenges.
• Act as a trusted advisor, helping customers navigate technical complexities and adopt Database best practices.
• Prepare and document Database best practices to be used by the customers during and post-migration.
• Collaborate with engineering and support teams to resolve technical escalations during migrations.
• Advocate for customer feedback to inform the development of new Database-related features and platform enhancements.

Benefits

• We prioritize career development.
• At DO, you’ll do the best work of your career.
• You will work with some of the smartest and most interesting people in the industry.
• We are a high-performance organization that will always challenge you to think big.
• Our organizational development team will provide you with resources to ensure you keep growing.
• We provide employees with reimbursement for relevant conferences, training, and education.
• All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
• We care about your well-being.
• Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few.
• While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
• We reward our employees.
• You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance.
• We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed