Senior Solutions Advisor

Posit

131d • $132,700 - $175,120

About The Position

Posit’s Solutions Advisor team (SA) aims to reduce the distance between the customers of our Professional Products and our Pro and Open Source offerings. We help our customers – especially their IT/SysAdmin teams – understand, and evaluate our professional products, starting them on a path toward successful installation and adoption. We aim to bring curiosity and empathy to every customer engagement, learning about the pain the customer experiences trying to get value from Open-Source Data Science. But that’s only half the job. As we learn about what customers want and need, we use that knowledge to improve our products, documentation, and sales processes. As a Solutions Advisor, you’ll play an important role in both empowering individual customers and making Posit and our products work better in the future.

Requirements

• Experience in customer-facing roles, particularly in pre-sales environments.
• Exposure to data science concepts and workflows.
• Interest in server infrastructure and architecture related to enterprise data science.
• Ability to manage multiple demands and prioritize effectively.
• Strong communication skills and a willingness to learn.

Nice To Haves

• Experience with RStudio or Shiny server.
• Familiarity with AWS or Docker containers.
• Previous experience in technical sales or solutions advising.

Responsibilities

• Conduct technical pre-sales calls to learn what prospective customers want from Posit’s Pro products and demonstrate those capabilities.
• Advise customers on server architectures and share best practices for doing data science in R and Python using Posit products.
• Provide the voice of the customer to other teams at Posit, especially product management and product engineering.
• Write and maintain documentation, how-to articles, and demos of our products.
• Work on internal data science infrastructure and prepare new Pro Products for customer demonstrations.
• Explore enhancements and integrations for Pro and Open Source products and help product teams incorporate customer feedback.
• Create and deliver public webinars, talks, and workshops.

Benefits

• 100% of medical, dental, and vision insurance premiums covered for employees and their families.
• Fertility and gender-affirming healthcare included in all insurance plans.
• Supplemental mental health and wellness benefits available.
• Gender-neutral paid parental leave policy for all new parents.
• 401k enrollment starting on day one with a substantial yearly match after six months.
• Annual profit-sharing bonus for employees.
• Flexible work environment with a generous vacation policy of a minimum of four weeks PTO plus 13 paid company holidays.
• Monthly reimbursement for coworking space rental.
• Lifestyle Savings Account for professional development and wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees