About The Position

The Solution Sales Executive is a sales role requiring at least 4-5 years of GRC and/or Security selling experience. In this role you will oversee market success of ServiceNow's GRC/Risk and Security products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. ServiceNow's Risk and Security business recently surpassed the $1Billion mark and we are intent on accelerating that growth going forward. This is not an overlay position, it is not a role for "participants" however it is made for leaders who know how to own their own deals and outcomes. This role will support ServiceNow's Healthcare Provider South region, including Georgia, Florida, Texas, and the surrounding geography. It's a mature, high-performing patch with consistent success, a strong existing pipeline, and we're expanding the team to keep pace with demand. Success requires familiarity with the provider landscape, including regulations such as HIPAA and 405D, and a proven track record selling into CIOs, CISOs, and CROs across healthcare organizations. Candidates will also need to understand or quickly come up to speed on industry challenges such as ransomware, third-party risk, IT policy management, and the emerging demands of AI governance. The Solution Sales Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.

Requirements

  • Candidate must reside in the mid to western United States where account base is located.
  • Candidate must have 4-5 years of experience "selling" GRC/Risk products.
  • Ideally experience selling in the Healthcare Provider vertical to the C-Suite
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • Demonstrate experience selling to "C" level executives and their teams.
  • 5+ years knowledge on return on investment of specialty solutions area to lead solution win
  • Experience as an AE, or in alternative sales role
  • Understanding of business sales processes
  • Travel required: 30-50%

Responsibilities

  • Support territory strategy and planning to improve vertical understanding, account use case targeting and execution
  • Provide input to AE during the account planning process based on territory strategy and recommendation
  • Support opportunity identification strategies and execute them
  • Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
  • Engage with the Chief Risk Officer (CRO), Chief Information Security Officer (CISO), Chief Information Officer (CIO) and members of their direct staff.
  • Lead opportunities through the sales cycle and drive them to closure
  • Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
  • Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
  • Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
  • Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
  • Leverage channel partners for all aspect of the sales cycle
  • Leverage marketing driven events and communications to drive customer interest
  • Champion diversity and belonging to contribute to an open and inclusive environment

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Professional, Scientific, and Technical Services

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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