Senior Solution Engineer

AvePoint • Chicago, IL

1d • $125,000 - $175,000

About The Position

Are you looking for a role where you can leverage your technical expertise and customer-facing skills in the dynamic tech industry? This position offers you the chance to excel as a pre-sales professional, working with cutting-edge software solutions. We provide continuous training and mentorship to support your journey to success as a sales engineer.
What will you be doing?
As the key technical lead, you will collaborate with our partner account managers throughout the sales lifecycle of our Elements/Channel business. In this consultative role, you will help close new deals by delivering technical presentations of AvePoint solutions and providing pre-sales support to both prospective and returning partners and customers.

Requirements

• University degree or equivalent experience (Computer, Technology and Engineering majors preferred)
• 6+ years of relevant work experience
• Confident and enthusiastic presentation skills
• Quick and self-motivated learner
• Advanced business and technical communication skills – can lead conversations to align technical value to client’s business needs
• Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality
• Understanding of the Channel Business in how ISVs work with Partners like Managed Service Providers, Value Added Resellers, Distributors, and / or Systems Integrators
• Ability to maintain excellent relationships with customers and colleagues
• Ability to work individually and within a highly collaborative team
• Willingness to learn and adapt in a dynamic and fast changing environment
• Authoritative business analysis capabilities
• Advanced troubleshooting skills
• Experience in IT professional related topics such as server and software installation, configuration and administration, especially for Windows Server, Microsoft SQL Server, Dynamics CRM, SharePoint, Microsoft 365 & Azure technologies
• Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions and hybrid architecture
• Working knowledge of TCP/IP, DNS, SMTP, and DHCP technologies
• Working knowledge of Microsoft SQL Server, IIS, and Active Directory

Nice To Haves

• Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred.

Responsibilities

• Presenting and demonstrating AvePoint’s product offerings relevant to partners and customers objectives remotely and on-site
• Successfully facilitating Solution Discovery, Solution Overview, and Technical Deep Dive sessions with partners and customers
• Communicating with prospective partners/customers, assisting and guiding them through their evaluation and selection process
• Building environments tailored to partners and customers requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives
• Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment
• Collaborate with partners to develop joint go-to-market strategies and initiatives that drive business growth
• Assist partners in pre-sales activities, including solution and technical demonstrations or enablement.
• Sharing information with the sales and technical teams about our products and the market
• Helping the sales team identify and understand partners and customers business objectives and organization to best align AvePoint technology
• Establishing relationships with key customer / partner business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company
• Developing partners and customer's buying vision for how AvePoint can help them reduce costs and increase business agility
• Supporting AvePoint Partner and Marketing teams with their online and in-person events including workshops, tradeshows, and webinars
• Ownership of technical sales opportunity and partner recruit closure

Benefits

• comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO)
• bonuses
• commissions
• equity (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees