About The Position

At Outseer, we’re helping our customers make the world a safer place. Our All-Cause Fraud prevention platform combines AI, behavioral biometrics and consortium intelligence to stop fraud, not customers across the globe. We’re a team that makes things happen, stays humble, adapts fast, and keeps it real, growing our business and each other every day. As a Senior Solutions Consultant, you will play a critical role in driving revenue growth by leading complex, high-value pre-sales engagements. You will operate as a trusted technical and domain expert, partnering closely with Sales to shape customer strategy, validate value, and influence executive decision-makers. You will operate with a high degree of autonomy, sound judgment, and strategic awareness - owning technical engagement strategy, helping customers address complex fraud challenges and achieve measurable risk reduction outcomes, while ensuring Outseer’s solutions are positioned for maximum business impact.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 8–10+ years of experience in solution consulting and technical pre-sales.
  • Proven experience with fraud prevention, financial crime, payments, or security solutions.
  • Strong consultative selling skills with demonstrated ability to align technical solutions to business outcomes.
  • Excellent verbal, written, and presentation communication skills, including executive-level audiences.
  • Demonstrated ability to independently manage complex customer engagements and competing priorities.
  • Comfortable operating in fast-paced, ambiguous, and evolving environments.
  • Willingness to travel up to 40%, as required.

Nice To Haves

  • Experience with financial services, 3DS, banking, or large-scale consumer eCommerce platforms.
  • Familiarity with Outseer or comparable fraud detection technologies.
  • Experience with SOAP and REST APIs.
  • Familiarity with MEDDPICC (or similar enterprise sales qualification frameworks) and experience supporting structured, metrics-driven sales processes.

Responsibilities

  • Own the technical sales strategy for assigned accounts and opportunities, from initial discovery through deal closure.
  • Act as the primary technical advisor to customers and prospects throughout the sales lifecycle.
  • Lead complex discovery sessions, requirements gathering workshops, technical presentations, product demonstrations, and Proofs of Value (POVs).
  • Define POV success criteria in collaboration with customers and Sales, ensuring outcomes are measurable and aligned to business value.
  • Deliver compelling, outcome-focused storytelling that clearly differentiates Outseer’s solutions.
  • Scope, design, and document proposed solutions, including architecture, assumptions, dependencies, and success criteria, and socialize them internally and with customers to gain alignment and buy-in.
  • Partner with Sales to support account and territory strategies through deep technical, industry, and competitive insight.
  • Qualify opportunities by assessing technical fit, customer readiness, competitive landscape, and decision-making processes.
  • Navigate complex, multi-stakeholder sales cycles and manage multiple high-priority engagements concurrently.
  • Anticipate and address technical, security, and architectural objections with confidence and credibility.
  • Drive alignment and commitment from customer technical stakeholders to ensure proposed solutions meet technical requirements necessary to progress and close deals.
  • Support the development of customer business cases by connecting POV outcomes, technical validation, and measurable value drivers.
  • Act as a customer advocate internally, influencing Product Management through structured feedback and insights.
  • Maintain expert-level knowledge of digital fraud prevention and financial crime threats, including account takeover (ATO), scams, phishing, malware, and social engineering.
  • Apply strong understanding of SaaS platforms, cloud architectures, and machine-learning-driven fraud solutions to customer use cases.
  • Lead hands-on solution design, technical validations, integrations, and Proofs of Value (POVs).
  • Engage directly with customer security and InfoSec teams to support security reviews, technical due diligence, and completion of security questionnaires.
  • Serve as a technical escalation point for complex or high-risk customer scenarios.
  • Collaborate closely with Sales, Product, Marketing, Professional Services, and Support to drive successful go-to-market execution.
  • Coordinate with delivery and engineering teams to validate the technical and commercial feasibility of proposed solutions and POV approaches.
  • Share structured customer and market insights to influence product direction and roadmap priorities.
  • Maintain awareness of market trends, emerging fraud patterns, and competitive solutions, contributing insights to Sales and Product teams.
  • Support and enable technical partners through training, joint engagements, and solution alignment.
  • Represent Outseer as a senior subject-matter expert in customer briefings, executive meetings, and industry events.
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