Senior Solution Consultant

Vaimo • Chicago, IL

245d

About The Position

Vaimo is one of the world's most respected experts in digital commerce and experience. As a full-service omnichannel partner, we deliver strategy, design, development and managed services to brands, retailers and manufacturers all over the world. We work with brands, retailers, and manufacturers all over the world. We have a 14-year track record of technical excellence, working with select industry partners, to provide our clients with the best solutions across the B2B, B2C, and D2C sectors. Since we started back in 2008, we have become one of the world's most appreciated experts in commerce thanks to the trust from our clients and the success they've achieved. As a Solution Consultant, you work across many different areas within digital commerce where the end goal is to help our clients meet their business objectives. You're typically engaged in project pre-studies (Discovery), pre-sales, and ad-hoc client consulting assignments. In addition, you play an essential role in gathering and documenting technical and business requirements, defining and developing technical solutions that align with client business goals and objectives. And as an expert on the technology stack and architecture, you work across our complete platform offering and design solutions for smaller and larger multi-platform implementations. You work closely with both business and technical people on the client-side, and platform-specific Subject Matter Experts (Developers/Business Consultants/System Architects) who own the platform-specific technical solutions, where your responsibility is to make sure that all solutions, platforms, integrations, and data flows are working across the proposed delivery solution. Depending on your background, you might be a Subject Matter Expert yourself! Your focus will be on the USA-CAN markets when it comes to Vaimo clients. You will also have the opportunity to support our international accounts.

Requirements

• 7+ years of experience with digital and e-commerce + experience with Adobe Commerce and/or commercetools
• Strategic thinker that can offer creative solutions and ideas, with the ability to translate and communicate data into actionable items
• Experience with digital and e-commerce platform implementation on agency or client-side
• Good understanding of digital technologies, trends, and digital commerce principles
• Proactive and self-motivated with the ability to work independently
• Business, digital, e-commerce, and project experience
• Logical (connecting dots) and solution-driven thinker
• Can navigate on different organizational levels
• Strong presentation & communication skills
• Partner system insights and understanding
• Organized and attention to details
• Retail and/or B2B experience
• Strong problem-solving skills

Responsibilities

• Design high-level project architecture and deliver detailed documentation based on Discovery processes to outline a proposed solution to clients as well as provide high-level estimations and assess complexity, clarity, and risk factors
• Facilitate workshops and design business processes to improve customer experience, increase profitability, and improve competitive position to help our clients reach their business goals
• Drive project pre-study projects together with UX, Solution Architects, and Project Managers to identify business requirements and define the best possible platform solution
• Qualify project Discovery processes in conjunction with PMO, Sales, and Ecommerce Consultants
• Lead Technical Discovery processes and support other Discovery tracks (eg UX, Strategy, PIM)
• Continuously improve best practices for Discovery documentation, design, and solutions.
• Support sales in pre-sales meetings, project qualifications, and RFP responses
• Articulate the architectural and solution vision to clients, sponsors, and stakeholders

Benefits

• Diverse and collaborative environment
• Flexible work policy and work-life balance
• People-first workplace
• Career and growth opportunities
• Competitive base salary, commission, and benefits
• Transparent internal communication
• Welcoming and supportive team culture

What This Job Offers

• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services