Senior Solution Consultant - Enterprise Communities West

ID.me • Mclean, VA

277d • $200,000 - $265,000

About The Position

ID.me simplifies how individuals prove and share their identities online. The ID.me secure digital identity network has over 100 million members, with over 70,000 individuals joining daily. It also partners with over 30 states, multiple federal agencies, and over 500 name-brand retailers. We are just getting started. The Solution Consulting team brings ID.me to life. We understand our customers' unique challenges and how our amazing technology can address them. We sell our vision by delivering compelling demos and presentations. We help our customers configure ID.me and support their launch on our identity network. We are a key part of a dynamic sales team. We are looking for a Senior Solution Consultant to support our commercial customers in the Communities vertical. You will be responsible for identifying new opportunities, leveraging technical expertise and sales acumen to build our customers' understanding of ID.me. Our Solutions Consultants work hand-in-hand with 2-3 Strategic Account Managers to craft creative solutions focused on customers' north star values, and aid in implementation and occasional support for our customers post-go-live. You will leverage your experience selling and speaking to the value over product, becoming a trusted advisor to our key stakeholders and upholding ID.me as a key technology partner.

Requirements

• At least 5 years of solution consulting experience directly supporting an Account Executive as a team/partner, particularly with pre and post-sales engineering.
• Experience working (preferably in a sales capacity) for Government customers or E-commerce/Marketing solutions.
• Background with Identity and Access Management concepts and platforms.
• Experience with standard network security protocols (OAuth 2.0, SAML 2.0, OIDC).
• Hands-on experience with web development (JavaScript, HTML, frontend frameworks).
• Exceptional speaking, writing, and presentation skills to all audiences.
• Willingness to travel as needed.
• Bachelor's degree in Engineering, Computer Science, MIS or similar preferred.

Nice To Haves

• Coding bootcamp experience is a big plus!
• Adaptability, excitement for the problem, and a passionate energy make this a good fit.

Responsibilities

• Leverage technical expertise with APIs, federated protocols, and state agency customer environments to drive sales strategy and success.
• Diagnose and document customer technical and business requirements.
• Design and configure solutions that address customers' unique needs and offer the most value from ID.me's products.
• Develop and configure demos that position differentiated solutions.
• Quantify the business and technical value of ID.me in solving customer problems.
• Execute Proofs of Concept with complex use cases and integrations.
• Write accurate and compelling RFP content that position a unique ID.me solution.
• Craft reusable technical content such as whitepapers, playbooks, and how-tos.
• Develop and maintain relationships with the technical representative(s) at the customer.
• Mentor teammates and share technical expertise and industry knowledge.
• Distill, prioritize, and communicate product feedback to internal teams.
• Present at marketing events, trade shows, and user conferences.

Benefits

• Comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts).
• Basic and voluntary life and AD&D insurance.
• 401(k) with company match.
• Parental leave.
• Unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays.
• Short and long-term disability insurance.
• Accident and critical illness insurance.
• Referral bonus policy.
• Employee assistance program.
• Pet insurance.
• Travel assistant program.
• Wellbeing and childcare discounts.
• Benefit advocates.
• Learning and development benefit.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees