Senior Solution Architect

Microsoft

13h

About The Position

Microsoft is a destination for passionate innovators who collaborate, envision what’s possible, and accelerate their careers in ways not achievable elsewhere. We operate in a cloud‑enabled world driven by openness, innovation, and bold thinking - where possibilities continue to expand.
The Business Applications engineering organization is scaling the FastTrack program to meet growing customer demand. FastTrack supports strategic customers throughout their journey to the Dynamics 365, with a growing emphasis on AI‑powered transformation. Our mission is to help customers realize the full value of their investment by driving meaningful business outcomes, accelerating end‑user adoption, and embedding AI into their core operations.
We are seeking a Senior Solution Architect who is passionate about AI and experienced in guiding large enterprise customers through complex, transformational initiatives. This role focuses on working with strategic accounts to shape AI strategy, enable intelligent experiences with Copilot and agents, and help customers modernize at scale using Dynamics 365 and the Microsoft cloud.
Senior Solution Architects partner closely with customers, engineering, and system integrators to deliver high‑impact solutions, accelerate AI adoption, and ensure customers achieve their target business and transformation goals.
What we offer
A culture that fosters continuous learning, experimentation, and growth in AI and cloud technologies.
The opportunity to work with strategic enterprise customers on AI‑driven business transformation.
Close collaboration with the engineering teams responsible for the design, development, and release of Dynamics 365 and AI capabilities.
The ability to influence product direction and help shape the future of AI‑powered enterprise applications.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 4+ years experience in technical program/product management, coding, software development/delivery work
• OR equivalent experience.
• 3+ years of customer-facing experience.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

• Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 8+ years experience in technical program/product management, coding, software development/delivery work or internship experience OR equivalent experience.
• 4+ years of customer-facing experience.
• Experience with Dynamics 365, including customization or extension of business applications
• Familiarity with the Microsoft sales process and tools
• Experience implementing cloud-based solutions, ideally within Microsoft technologies
• Working knowledge of Agile or Scrum software development methodologies
• Experience designing or implementing solutions on Microsoft Azure

Responsibilities

• Own and deliver the end‑to‑end FastTrack experience for customers, ensuring consistent, high‑quality engagement across strategic accounts.
• Provide proactive architectural guidance to help customers avoid risks, remove technical roadblocks, and accelerate time to value.
• Lead and shape AI adoption for customers, including guidance on Dynamics 365 Copilot, first‑party and custom agents, and AI‑enabled business processes.
• Partner with customers to define and execute AI transformation roadmaps that align to business outcomes, responsible AI principles, and enterprise readiness.
• Continuously improve the FastTrack for Dynamics 365 experience by collaborating internally to influence product capabilities, processes, and policies - while capturing actionable insights and data.
• Evangelize FastTrack and Microsoft’s AI vision across field sales, engineering, support, Dynamics partners, and customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level