Senior Solution Architect - Salesforce

PNC Bank • Phoenix, OH

22h • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Solution Architect - Salesforce within PNC's Automation and Platform organization, you will be based in Pittsburgh, PA or Cleveland/Strongsville, OH or Dallas, TX or Phoenix, AZ. The Salesforce Platform Architect is the platform-wide technical leader responsible for the architecture, governance, and evolution of the Salesforce ecosystem. This role defines and enforces standards for scalable solution design, integration patterns, data strategy, security, DevOps, and release readiness, partnering closely with product teams, enterprise architecture, security, and delivery crews to ensure the platform remains trusted, easy to operate, and adaptable as business needs evolve. This position is typically a senior individual contributor role focused on platform architecture guidance/governance (distinct from project-specific functional feature design) around Salesforce platform and in general. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. The role involves developing solution architecture and resolving complex issues in a variety of projects through requirements analysis, expertise support, and project supervision. It includes designing solution architecture in large or complex programs, encompassing system and application designs, software and technical architecture, aligned with strategies and objectives. The Senior Solution Architect provides expertise to the solution architecture team and other IT staff on software designs, system architecture, and solution-oriented technologies. They communicate with clients, analyze business requirements and processes, make recommendations, and lead in shaping future plans in solution architecture. The position also oversees solution architecture project outcomes, including hardware and software design, ensuring each project phase meets overall requirements. PNC employees are expected to be customer-focused, knowledgeable of values and practices that align customer needs and satisfaction as primary considerations, and adept at managing risk by assessing and effectively managing all risks associated with business objectives and activities to ensure adherence to PNC's Enterprise Risk Management Framework.

Requirements

• Appropriate knowledge, skills, and abilities for a role.
• University / college degree (Bachelor's).
• Industry relevant experience is typically 8+ years.
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

• Higher level education such as a Masters degree, PhD, or certifications.
• Competitive Advantages
• Customer Solutions
• Data Strategies
• Design
• Enterprise Architecture Framework
• Enterprise Integration Patterns
• Machine Learning (ML)
• Platform Architecture
• Risk Assessments
• Salesforce Development
• Technical Knowledge
• Analytical Thinking
• Effective Communications
• Effectiveness Measurement
• Industry Knowledge
• IT Standards, Procedures & Policies
• Planning: Tactical, Strategic
• Problem Solving
• Software Product Design/Architecture
• The Open Group Architecture Framework (TOGAF)

Responsibilities

• Develops solution architecture and resolves complex issues in a variety of projects through the implementation of requirements analysis, expertise support and project supervision.
• Designs solution architecture in large or complex programs, including system and application designs, software and technical architecture, in accordance with strategies and objectives.
• Provides expertise for the solution architecture team and other IT staff on a variety of issues in software designs, system architecture and solution-oriented technologies.
• Communicates with clients and analyses business requirements and processes; makes recommendations, and leads in shaping future plans in solution architecture.
• Oversees solution architecture project outcomes, including hardware and software design; ensures that each project phase meets overall requirements.
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Senior