Senior Solution Architect, End User Computing

Rich Products Corporation • NV

77d • $114,125 - $154,405

About The Position

This role is responsible for designing and planning our enterprise End User Computing environment. They collaborate with other IT teams to ensure solutions/platforms meet business needs. The focus of this position is the End User Computing Environment (‘EUC’) inclusive of PCs, Laptops, VDI desktops as well as assisting in Mobile devices such as Tablets, RF Guns, etc. It focuses both on the devices and their software as well as the management/administration of a sizable global deployment. We are happy to consider remote candidates for this role, with the expectation of working east coast hours.

Requirements

• Bachelor's Degree in a technological subject
• 5-7 years of experience as an EUC Engineer or Architect
• Hands on experience with end use hardware, affiliated drivers, settings, etc.
• Strong understanding of SCCM, InTune/Autopilot, Entra, AD, GPO, Windows 10/11, M365, Scripting, VDI systems and principles
• Strong understanding of user behavior and an innate ability to translate technology to non-technical audiences
• Excellent problem-solving and analytical skills, ability to map business requirements to technical solutions
• Strong communication, collaboration and documentation skills

Responsibilities

• Determine the best standardized solutions for the RPC globally
• Troubleshoot and resolve escalated or enterprise level EUC issues as needed
• Determine the optimum deployment strategy for our EUC environment
• Help ensure security of our EUC devices within the DRM framework
• Communicate impacts of other initiatives to the EUC computing environment
• Be the primary RPC SME on our end point operating systems (Windows, macOS) as well as AVD and Citrix
• Be an expert on M365 tools from the end point perspective
• Drive compliance through monitoring of the environment, recommending versioning, helping administer our SCCM and InTune/AutoPilot platforms

What This Job Offers

• Education Level: Bachelor's degree