Senior Software Technical Writer, Apple Services Engineering
About The Position
Join Apple Services Engineering's Documentation team, where your expertise shapes how thousands of engineers create documentation. You'll define documentation standards, create exemplary content, and embed your knowledge into AI-powered tools that multiply your impact across the organization. As a Senior Technical Writer, you'll create high-quality documentation while shaping the systems that help others do the same. Your expertise becomes the foundation for AI tools that guide engineers to produce great docs on their own. What You'll Do: - Create task-oriented technical documentation for engineering audiences - Document systems architectures and complex software workflows - Write and maintain API documentation - Develop UX writing and content strategy - Define documentation standards and best practices - Translate your expertise into guidance that AI tools can apply at scale - Test and validate documentation tooling against your requirements Your Impact: Instead of helping engineers one-on-one, your expertise reaches thousands through the standards and AI-enabled tools you help shape. You define what "good" looks like, and that definition scales.
Requirements
- 3+ years of technical writing experience documenting complex software systems
- Ability to quickly understand and document complex software and related tools
- Strong collaboration skills with subject matter experts
- Experience creating well-structured specifications that incorporate feedback
- Ability to manage documentation projects with shifting requirements
- Degree in Technical Communication or equivalent experience
Nice To Haves
- Experience with docs-as-code workflows (Git, Markdown, static site generators)
- Familiarity with AI/LLM tools and prompt engineering
- Experience with cloud platforms (GCS, AWS, Azure)
- Background in API documentation (OpenAPI, GraphQL)
- Ability to articulate documentation best practices as systematic, repeatable guidance
Responsibilities
- Create task-oriented technical documentation for engineering audiences
- Document systems architectures and complex software workflows
- Write and maintain API documentation
- Develop UX writing and content strategy
- Define documentation standards and best practices
- Translate your expertise into guidance that AI tools can apply at scale
- Test and validate documentation tooling against your requirements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
