Senior Software Subject Matter Expert

Toshiba Global Commerce Solutions - External•Durham, NC

7d•$163,000 - $200,000

About The Position

Toshiba Global Commerce Solutions is seeking a hands-on Senior Software Subject Matter Expert in Software/Systems Architecture and Technical Leadership to drive the design, delivery, and evolution of large-scale, distributed software platforms. This role provides deep technical leadership across system software, cloud services, and AI-assisted development, guiding teams through complex architectural challenges while ensuring security, scalability, reliability, and operational excellence. You will lead cross-functional collaboration, define reference architectures and engineering standards, mentor architects and engineers, and influence platform strategy to deliver high-availability, cost-efficient, and future-ready solutions at scale.

Requirements

Bachelor's or Master's degree in Computer Science, Engineering, or related field.
10+ years of experience in software development and architecture, with a focus on cloud-based solutions and microservices.
Experience with networking implementation and problem solving.
Expert in leverage the seven layers of OSI to work through complex issues.
Expertise in modern patterns (microservices, eventdriven), API design, leveraging AI.
Excellent crossteam communication and stakeholder leadership.
Proven experience leading and mentoring development teams in an Agile environment.
Proven experience owning end-to-end solution delivery, including design, implementation, and post-release operational accountability for medium-to-large projects
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
Strong problem-solving skills; the ability to think creatively and strategically to identify and address complex technical challenges under pressure while communicating clearly and professionally with both customers and internal sales teams.
Experience with DevOps practices and tools, including continuous integration and delivery, automated testing, and infrastructure as code.
Strong experience with CI/CD (Jenkins/GitLab), artifact mgmt (Nexus), and secure SDLC.
Knowledge of security best practices and experience implementing secure software solutions.

Nice To Haves

Retail/POS; Systems Management, Hardware Drivers, Windows/Linux; C/C#/Java/JavaScript; observability (ELK/Prometheus).

Responsibilities

Guide software development/test/support teams on difficult/complex issues/solutions.
System Software platform/services; drive solution design, and guardrails across teams.
Lead cross functional reviews with HW, System Software, SW, Professional Services, and Support.
Define nonfunctional requirements (security, scalability, reliability) and reference architectures; ensure CI/CD & DevSecOps alignment.
Provide hands-on technical leadership, mentorship, and design governance.
Participate in architecture, design, and development of large-scale distributed software services and solutions in collaboration with teammates.
Translate discovery outcomes into backlog items, ensuring design intent, architecture standards, and non-functional requirements are preserved throughout implementation.
Contribute to platform and portfolio strategy, identifying reusable assets, API-first designs, and gaps requiring investment.
Instrument and leverage AI/agentic workflows to accelerate design, prototyping, code generation, test-case creation, specification drafting, and automated validation across the software lifecycle.
AI-assisted development oversight, ethical compliance, and integration of generative AI tools.
Communicate with our other geographies.
Generate internal white papers on standard design and approaches.
Collaborate with the development team and product portfolio to design software solutions.
Design solutions with a strong focus on high availability and scalability, robustness, and usability.
Build software prototypes and conduct experiments to evaluate alternative architectures.
Lead and mentor software architects and developers in developing best-in-class software solutions.
Adhere to and drive modern software engineering practices through code and design reviews, and by using data/telemetry to make decisions.
Develop "best-in-class" engineering for our services by ensuring that the services and components are: well-defined and modularized, secure, reliable, reusable, diagnosable, and actively monitored.
Stay up to date on existing and state-of-the-art technologies, cloud deployments, microservice development, and conduct POCs to evaluate technology fits for customer needs.
Optimize for performance, cost, and sustainability in cloud deployments