Senior Software Quality Assurance Analyst

Newrez LLC • Coppell, TX

19h • Onsite

About The Position

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. POSITION SUMMARY The Sr Software Quality Assurance Analyst is responsible for testing and supporting a variety of applications as part of an expanding application development team. DESCRIPTION Essential Functions, Duties, and Responsibilities Responsible for design, construction, execution of appropriate comprehensive test cases, verifying feature set and functionality and identifying defects through systematic testing of the project. Execution & ownership of automated Unit Test suites during QA Regression. Performs a variety of complicated testing related tasks including proper accounting for non-functional requirements in test plans. Follow and improve Shellpoint Mortgage enterprise best practices and testing standards. Create and maintain necessary and appropriate technical documentation for project-based test results. Will provide consultation on complex projects and technical solutions as directed to project, development and testing teams. Shares knowledge and mentors other QA staff on the team Conduct and share research on emerging SQA testing products and processes to enable and support constant improvement. Participate in achieving company performance goals. Other tasks or responsibilities as assigned by management. Take part in continuous training in company policies/procedures and industry regulations. Ability to effectively and accurately convey information to others. Performs related duties as assigned by management. Qualifications and Education Requirements Requires a bachelor's degree in a related area or equivalent combination of education. 10+ years’ experience. Experience with Azure DevOps as a project lifecycle management and defect tracking tool. Experience with agile methodologies a plus. Experience with Outsystems or other low-code platforms a plus. Outsystems, easier, Data training will be provided Ensures 100% of the user story is accomplished, even if that differs from the Developers perspective. Always thinking like the end-user/business user. Mature & own new Production issues in a timely manner & properly hand off the defect to Developers. Experience with testing applications and code done with the following languages and using below concepts. C# .NET MS SQL Server Relational Database Transact SQL Language Triggers and Stored Procedures ASP.NET Web development HTML DHTML JavaScript Experience testing APIs & web services via Postman XML Multi-Threaded Development JSON Skills, Abilities, and Knowledge Critical Thinking & Awareness Knowledge, Skill and Ability Requirements Possess a “test to break” attitude toward testing An “always on” mindset with regard to Negative testing Strong communication skills. Meticulous, detailed aptitude. A positive attitude, with an eagerness to solve problems. Willingness to aggressively pursue all assignments until complete, even when challenges arise. Excellent reasoning and research skills; the ability to see the “big picture” and manage the details. A strong work ethic, high integrity, and well-organized mindset. Strong understanding of relational databases, distributed architecture, and Internet/Intranet concepts Expert in software development testing. Demonstrates experience in a variety of the field's concepts and practices. Fully understands software development lifecycle and experience with a variety approaches to software testing. Experience working in a team-oriented, collaborative environment. Ability to conduct research into testing issues, standards and products as required. Ability to present ideas and designs clearly to variety of audiences. Excellent problem-solving skills. Experience with agile methodologies a plus. Work Environment and Physical Requirements Working on-site at assigned office location. Regular and punctual attendance adhering to schedule established by leadership. Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand. Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations. Sedentary work in a stationary position at a cubicle for prolonged periods of time. Constant repetitive motions required for operating a computer, such as typing and managing phone calls. Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures. Additional Information: While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave Pet insurance Adoption Assistance Tuition reimbursement Employee Loan Program The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection The right company in the right industry. In both good economic times and bad, people need homes - and mortgages to buy them. We help these people every day buy homes or refinance their current mortgage loans. In addition to offering an in-demand product, there are two things you should know about us: We value and reward entrepreneurial spirit, and we are growing. Few lenders are as innovative, as financially solid, as well managed and on track to become America’s leading lender as the Newrez Family of Companies. We deliver products and services that turn prospects into delighted customers —providing abundant opportunity for the great people who work here. These competitive advantages set us apart, and they’re why you can grow with us for the long term.

Requirements

• Requires a bachelor's degree in a related area or equivalent combination of education.
• 10+ years’ experience.
• Experience with Azure DevOps as a project lifecycle management and defect tracking tool.
• Experience with testing applications and code done with the following languages and using below concepts.
• C# .NET
• MS SQL Server
• Relational Database
• Transact SQL Language
• Triggers and Stored Procedures
• ASP.NET Web development
• HTML
• DHTML
• JavaScript
• Experience testing APIs & web services via Postman
• XML
• Multi-Threaded Development
• JSON
• Possess a “test to break” attitude toward testing
• An “always on” mindset with regard to Negative testing
• Strong communication skills.
• Meticulous, detailed aptitude.
• A positive attitude, with an eagerness to solve problems.
• Willingness to aggressively pursue all assignments until complete, even when challenges arise.
• Excellent reasoning and research skills; the ability to see the “big picture” and manage the details.
• A strong work ethic, high integrity, and well-organized mindset.
• Strong understanding of relational databases, distributed architecture, and Internet/Intranet concepts
• Expert in software development testing.
• Demonstrates experience in a variety of the field's concepts and practices.
• Fully understands software development lifecycle and experience with a variety approaches to software testing.
• Experience working in a team-oriented, collaborative environment.
• Ability to conduct research into testing issues, standards and products as required.
• Ability to present ideas and designs clearly to variety of audiences.
• Excellent problem-solving skills.
• Working on-site at assigned office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.
• Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.
• Sedentary work in a stationary position at a cubicle for prolonged periods of time.
• Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
• Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.
• All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator.
• Employment will be contingent on this requirement.

Nice To Haves

• Experience with agile methodologies a plus.
• Experience with Outsystems or other low-code platforms a plus.
• Outsystems, easier, Data training will be provided

Responsibilities

• Responsible for design, construction, execution of appropriate comprehensive test cases, verifying feature set and functionality and identifying defects through systematic testing of the project.
• Execution & ownership of automated Unit Test suites during QA Regression.
• Performs a variety of complicated testing related tasks including proper accounting for non-functional requirements in test plans.
• Follow and improve Shellpoint Mortgage enterprise best practices and testing standards.
• Create and maintain necessary and appropriate technical documentation for project-based test results.
• Will provide consultation on complex projects and technical solutions as directed to project, development and testing teams.
• Shares knowledge and mentors other QA staff on the team
• Conduct and share research on emerging SQA testing products and processes to enable and support constant improvement.
• Participate in achieving company performance goals.
• Other tasks or responsibilities as assigned by management.
• Take part in continuous training in company policies/procedures and industry regulations.
• Ability to effectively and accurately convey information to others.
• Performs related duties as assigned by management.
• Ensures 100% of the user story is accomplished, even if that differs from the Developers perspective.
• Always thinking like the end-user/business user.
• Mature & own new Production issues in a timely manner & properly hand off the defect to Developers.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave
• Pet insurance
• Adoption Assistance
• Tuition reimbursement
• Employee Loan Program
• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
• Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level