Senior Software Project Manager

Top Hat Engineering Corp•Tampa, FL

2d•$150,000 - $175,000•Remote

About The Position

We are seeking a seasoned Senior Software Project Manager to lead cross-functional teams in developing, launching and implementing our Clarity-WOS SaaS solutions. The ideal candidate will bridge the gap between technical teams (engineering, DevOps) and business stakeholders (product, customer success, sales), ensuring projects are delivered on time, within budget, and to the highest quality standards. You will operate in a fast-paced environment, using Agile methodologies to drive continuous improvement and customer satisfaction.

Requirements

Bachelor’s degree or master’s Degree in computer science, systems engineering, or related disciplines
Minimum of 10 years of progressive experience in software project management, specifically within logistics, supply chain, or warehouse operations in a SaaS environment is strongly preferred.
Strong Knowledge of materials handling, warehouse management systems (WMS), fulfillment or distribution center operations, and supply chain operations
Knowledge of the software development life cycle (SDLC)
Technical Familiarity: Strong understanding of SaaS architecture (cloud-native, microservices, APIs). While not a coding role, the ability to understand complex product functionality is critical.
Project Management Tools: Expert proficiency in Jira, Confluence, MS Project, or similar tools.
Methodologies: Comprehensive knowledge of Agile (Scrum, Kanban) and hybrid project management principles.
Knowledge of business accounting and contracts
The ability to utilize Microsoft Office, Jira and Microsoft Project
Highly motivated and strong ownership of projects
Excellent written and oral communications skills, strong interpersonal skills, detail oriented and the ability to conduct meetings and presentations with associates from all levels of management
Excellent leadership capabilities and willingness to learn and grow as a leader
Ability to safely lift, carry, push, and pull objects weighing 40+ pounds.
Ability to stand and walk for extended periods of time, including throughout full work shifts.
Ability to follow safety procedures, wear required personal protective equipment, and maintain a clean and organized work area.
Reliable attendance and punctuality, including flexibility to work extended hours, overtime, or varying shifts when required.

Nice To Haves

Experience implementing WMS / WOS related software solutions highly desirable

Responsibilities

Technology Implementation: Lead the rollout of Warehouse Optimization Systems (Clarity-WOS), automation, and IoT technologies (RFID/UFID) to improve operational efficiency.
Project Lifecycle Management:Oversee SaaS projects from initiation through execution, monitoring, and closing.
Planning & Scheduling:Define project scope, milestones, and deliverables, developing detailed project plans and roadmaps.
Cross-Functional Coordination:Collaborate with Product Managers, Engineers, Info. Sec. and Customer Success to ensure alignment on goals and manage dependencies between teams.
Client Implementation:For SaaS, lead implementation projects, managing client expectations, and configuring the software to meet specific customer business objectives.
Risk Management:Identify potential project risks, anticipate bottlenecks (e.g., API failures, resource constraints), and implement mitigation strategies.
Resource & Budget Tracking:Manage project resources, allocate team members effectively, and track costs against budgets.
Communication & Reporting:Provide regular, transparent status reports on progress, risks, and milestones to internal stakeholders and external clients.
Process Improvement:Champion ongoing process improvements to increase development velocity and product quality.
Agile Leadership:Act as a back-up Scrum Master or Agile coach for developers, leading Scrum ceremonies (stand-ups, retrospectives, sprint planning) and ensuring adherence to "Definition of Done".