We are looking for a Senior Software Program Manager to join NVIDIA’s Compute Software platform team. Our work has made major impact in various fields, and are used across leading academic institutions, start-ups, and industry; including the world’s largest Internet companies. We need passionate, hard-working, and creative people to help us reach our Engineering goals. What you will be doing: Work closely with software and firmware development managers, engineers, and other logistical personnel to understand, define and implement processes to support as well as NVIDIA GPUs HPC and AI platforms to cloud service provider customers and OEMs. This will also include responsibilities related to general compute and firmware releases. Lead software and firmware execution for Datacenter class of Servers, Rack Solution and PCIe products, drive release schedules and plans, executive status updates. Schedule and lead status meetings, be the focal point for building and maintaining the release schedules as well as the release plan of record. Collaborate with teams across the company to plan and drive Software/Firmware objectives for the team. In this role, you will collect requirements, help define priorities, drive scheduling, and planning for all phases of the process implementation. You will develop and maintain schedules, for the many moving parts that need to work in parallel. Lead and improve existing product development and software release processes; and collaborate with engineering management to refine the development workflow for maximum engineering efficiency. You will have the opportunity to partner with diverse technical groups, spanning all organizational levels. Internally, you will translate customer requirements into achievable goals and actions and ensure that customers are kept up to date on issue status. Partner with various internal teams and third party located in different time zones as needed to help resolve customer issues. Manage customer releases. Drive process documentation. Work with customer PMs on software issues including technical feedback from OEM/ODMs and CSPs. Improve and maintain all processes related to enterprise support. Should be able to understand big picture of complete NVIDIA SW stack that runs on NVIDIA GPUs.