Senior Software Manager - Infrastructure & Security

Salesforce.com, Inc.•Seattle, WA

35d

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are looking for a Sr. Manager to join our growing GCP team! The candidate must demonstrate initiative, ownership, and passion, as well as excellent organizational, leadership, and decision making skills. This position helps drive continuous improvement with a focus on process, controls, scalability, and maturity. This role will have an immediate focus on how IAM services are deployed in GCP Cloud environments, with a longer term focus on increasing our security posture to enhance our NIST CSF score. Please note - IAM/Security experience is NOT required for this role (nice to have). Leading strong backend/infrastructure teams is more important!

Requirements

2+ years of experience and knowledge in GCP or AWS Infrastructure.
3+ years of experience in managing identity and access management or Cloud Security teams.
Strong knowledge of authentication standards (SAML, OIDC, OAuth2).
Experience with identity lifecycle management and governance frameworks.
Familiarity with directory services (LDAP, AD), scripting (PowerShell, Python), and APIs.
Understanding of compliance frameworks (e.g., NIST, ISO 27001).
Knowledge of automation/scripting languages and CI/CD processes including GoLang, Python (and/or Terraform, Spinnaker, JSON, Puppet).
Proven experience driving Software Engineering Excellence practices.
Proven experience in driving engineering excellence, showcasing strategic technical insight and driving technical partnerships
Experience in consumption of Web Services APIs (JSON / XML, etc.).
Experience in multi-tiered mission-critical systems, cloud environments (Amazon AWS, Microsoft Azure, GCP)
Experience in a high-availability 24x7x365 environment with highly structured change management.
Strong technical understanding of systems, network, and identity fundamentals.

Nice To Haves

Working experience with Commercial/enterprise IAM platforms (Ping Identity, Active Directory, etc.) or Open Source (OpenLDAP, OpenDJ, etc.).
Experience with cloud scale Identity, Access Management (Single Sign-On/Multi Factor Authentication), Authorization services or design and architecture of IAM services

Responsibilities

Lead and inspire a team within the Google Cloud initiative and manage a team of engineers working on Identity and Access management. Deliver Security services, drive change, think independently, communicate clearly, and provide recommendations for process, service and automation initiatives.
Lead development teams in a full-service ownership model following Agile methodologies.
Lead DevOps activities for owned services in a 24/7 runtime environment, including driving investigations to resolve root cause and implement solutions.
Collaborate with other engineering teams to solve security problems with minimal disruption to other business functions.
Hire, train and assess the performance of direct reports according to corporate policies and procedures.
Assist in the growth of employees through mentor, training and career development activities.
In conjunction with our engineering teams, work with partners & team members to design/architect, test, deploy and operate our IAM stack. You will partner with other business units, to deliver one enterprise identity solution for Salesforce.
Drive design and implementation of innovative distributed software platforms for continuous assessment of security posture of the code and third-party packages used by Salesforce engineers