Senior Software Engineer - COO Tax Technology

Wells Fargo & Company•Charlotte, NC

1d•Onsite

About The Position

About this role: Wells Fargo Shared Services Operations Technology is seeking a Senior Software Engineer (Agile Delivery & QA Automation) that is a critical leadership role supporting the development and ongoing evolution of enterprise customer tax applications within the COO organization. This role blends Agile delivery leadership, Scrum Master capabilities, and hands-on software engineering with a strong emphasis on QA automation and quality engineering. The Shared Service Operations Customer Tax Utility (ECTU) is a firm-wide initiative under the COO Operations Utilities team. The Tax Technology organization is responsible for developing, standardizing, and operating enterprise tax onboarding, withholding, and reporting capabilities across the Wells Fargo ecosystem in a highly regulated environment. This role acts as a technical leader and delivery enabler, ensuring predictable execution, strong quality outcomes, and adherence to Agile, SDLC, risk, and governance standards. The ideal candidate brings deep Agile expertise combined with strong engineering skills and a passion for building automated quality into the software delivery lifecycle. In this role, you will: Act as a senior individual contributor responsible for both delivery leadership and hands-on engineering, with a primary focus on QA automation and test strategy Facilitate Agile and Scrum practices for one or more cross-functional development teams, ensuring adherence to enterprise Agile standards while driving delivery predictability and execution Guide teams to follow Agile principles and ceremonies, actively promoting prioritization, readiness, commitment, and continuous improvement across Sprints Serve as an escalation point for delivery, quality, and technical risks, proactively identifying and addressing blockers or systemic issues that impact team performance Design, develop, maintain, and enhance automated test frameworks and test suites across UI, API, and backend services to ensure high-quality, compliant releases Embed quality engineering practices such as test-driven development (TDD) and behavior-driven development (BDD) into the development lifecycle Partner closely with product owners, engineers, and stakeholders to ensure testing strategies align with business requirements, regulatory expectations, and release timelines Optimize team velocity and flow using empirical data, metrics, and maturity indicators to drive continuous improvement in delivery and quality outcomes Lead moderately complex initiatives and deliverables within distributed, service-oriented or microservices-based architectures Design, code, test, debug, and document software components supporting tax onboarding, withholding, reporting, and related integrations Collaborate with discipline managers and risk/compliance partners to ensure adherence to governance, security, SDLC, and change management standards Coordinate and support QA, UAT, and release readiness activities across multiple workstreams, ensuring compliance with enterprise release and change processes Contribute to large-scale planning and technical strategy, including modernization, automation, and CI/CD enablement efforts Provide guidance, mentoring, and technical direction to less experienced engineers and testers Collaborate and consult with peers, colleagues, and managers to resolve complex technical and delivery challenges and achieve organizational goals Communicate effectively with technology leadership, business partners, and risk/compliance stakeholders to ensure transparency, alignment, and confidence in delivery outcomes

Requirements

4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of software engineering experience working with Java frameworks such as Spring, Spring Boot, Hibernate, or equivalent
4+ years of experience working in a distributed services architecture, including SOA and/or microservices
4+ years of hands-on experience with Agile delivery, serving in roles such as Scrum Master, technical delivery lead, or Agile team facilitator. JIRA experience is essential.
3+ years of compliance and regulatory systems experience
2+ years of experience with SAS or SQL, or other data management, reporting and query tool
2+ years of experience using HP ALM or other testing tools
1 year of Knowledge and understanding of technical tax withholding and reporting compliance (1099 INT, 1099 MISC, 1099-B, 1042-S, IMY Reporting to Beneficiary Owners)
1+ year of experience in tax operations, tax risk mitigation, or tax compliance in a large financial institution
1+ year of knowledge and understanding of IRS Form W-8, exemption codes, country treaty rates and IMY withholding statements
1+ year of knowledge and understanding of regulatory compliance requirements surrounding FATCA (Foreign Account Tax Compliance Act)
Ability to work on-site at approved location listed

Nice To Haves

3+ years of experience designing, implementing, or maintaining automated testing solutions (UI, API, or backend). Experience promoting test automation strategies across multiple layers (UI, API, service, and data).
3+ years of strategic planning and development experience
1+ years of experience designing and implementing solutions for test automation using Selenium and Java
1+ year of experience with CI/CD pipelines and automated testing integration using tools such as Jenkins, Maven, UDeploy, or equivalent
1+ year of experience with cloud-based application development or deployment (Azure, AWS, or Google Cloud Platform)
1+ year of experience supporting UAT planning and execution, including coordination with business and compliance stakeholders
Ability to analyze delivery and quality metrics to identify trends, risks, and improvement opportunities
Strong communication skills with the ability to influence across engineering, product, and governance partners
Experience mentoring engineers or testers and helping teams mature Agile and quality engineering practices
Wells Fargo Enterprise Technology experience

Responsibilities

Act as a senior individual contributor responsible for both delivery leadership and hands-on engineering, with a primary focus on QA automation and test strategy
Facilitate Agile and Scrum practices for one or more cross-functional development teams, ensuring adherence to enterprise Agile standards while driving delivery predictability and execution
Guide teams to follow Agile principles and ceremonies, actively promoting prioritization, readiness, commitment, and continuous improvement across Sprints
Serve as an escalation point for delivery, quality, and technical risks, proactively identifying and addressing blockers or systemic issues that impact team performance
Design, develop, maintain, and enhance automated test frameworks and test suites across UI, API, and backend services to ensure high-quality, compliant releases
Embed quality engineering practices such as test-driven development (TDD) and behavior-driven development (BDD) into the development lifecycle
Partner closely with product owners, engineers, and stakeholders to ensure testing strategies align with business requirements, regulatory expectations, and release timelines
Optimize team velocity and flow using empirical data, metrics, and maturity indicators to drive continuous improvement in delivery and quality outcomes
Lead moderately complex initiatives and deliverables within distributed, service-oriented or microservices-based architectures
Design, code, test, debug, and document software components supporting tax onboarding, withholding, reporting, and related integrations
Collaborate with discipline managers and risk/compliance partners to ensure adherence to governance, security, SDLC, and change management standards
Coordinate and support QA, UAT, and release readiness activities across multiple workstreams, ensuring compliance with enterprise release and change processes
Contribute to large-scale planning and technical strategy, including modernization, automation, and CI/CD enablement efforts
Provide guidance, mentoring, and technical direction to less experienced engineers and testers
Collaborate and consult with peers, colleagues, and managers to resolve complex technical and delivery challenges and achieve organizational goals
Communicate effectively with technology leadership, business partners, and risk/compliance stakeholders to ensure transparency, alignment, and confidence in delivery outcomes