Senior Software Engineer

Pilot Fiber•New York City, NY

1d•$160,000 - $2,300,000

About The Position

Pilot is a modern connectivity company based in New York City. We deliver fiber-optic internet and network services to businesses with no contracts, backed by a 100% uptime guarantee and 24/7 proactive support. We're a passionate, close-knit team that believes businesses have more important things to worry about than their internet connection. Our top priority is enabling extraordinary work across all industries with connectivity solutions that are adaptive, agile, and designed with the customer in mind. ON A TYPICAL DAY YOU’LL Develop and maintain new and existing services using Go, PHP, SQL, and TypeScript, working in an AI-augmented development environment Enhance infrastructure and site reliability by leveraging Kubernetes, Docker, Envoy, Prometheus, and Jenkins, while contributing directly to infrastructure roadmapping and architectural decisions Directly engage with and understand business processes, objectives, workflows, and strategy, not just code Architect and implement solutions to key business challenges in collaboration with technical leaders, applying deep knowledge of both technical and operational processes to deliver scalable, secure, effective outcomes Design and build integrations across internal systems, third-party APIs, and SaaS platforms to streamline workflows and improve data flow

Requirements

7+ years of professional experience designing, building, and evolving enterprise software systems
2+ years of enterprise development experience in Go with demonstrated expertise; additional experience with PHP and TypeScript is preferred
Strong foundation in object-oriented design principles and design patterns, with deep experience architecting and operating microservice-based systems
Experience working in an AI-augmented development environment and proficiency with modern AI coding tools such as Claude Code.
Hands-on experience deploying, administering, and maintaining systems using Kubernetes, Docker, GitHub, gRPC, and CI/CD pipelines
Strong knowledge of relational database design
Familiarity with networking fundamentals (VLANs, subnets, IP addressing, BGP) is advantageous
Excellent communicator with a track record of working cross-functionally
Proven ability to understand broad aspects of a business (e.g., accounting, customer support, sales) and apply technical expertise to solve real operational problems
Solid understanding of Linux operating systems and proficiency with shell environments

Nice To Haves

Experience with the SiteTracker project management platform is a plus

Responsibilities

Develop and maintain new and existing services using Go, PHP, SQL, and TypeScript, working in an AI-augmented development environment
Enhance infrastructure and site reliability by leveraging Kubernetes, Docker, Envoy, Prometheus, and Jenkins, while contributing directly to infrastructure roadmapping and architectural decisions
Directly engage with and understand business processes, objectives, workflows, and strategy, not just code
Architect and implement solutions to key business challenges in collaboration with technical leaders, applying deep knowledge of both technical and operational processes to deliver scalable, secure, effective outcomes
Design and build integrations across internal systems, third-party APIs, and SaaS platforms to streamline workflows and improve data flow