Senior Software Engineer

Microsoft Corporation • Redmond, WA

28d

About The Position

Dynamics 365 is Microsoft's suite of enterprise software that power many of the largest businesses in the world. The Customer Experience Applications Team delivers Dynamics 365 Customer Service Omnichannel that lets our customers run intelligent and highly scalable contact centers. We are building the next generation of our applications running on Azure that pull together Dynamics 365, Office 365 and a number of other Microsoft cloud services to deliver high value, complete, and predictive application scenarios across all devices and form factors.   Omnichannel for Customer Service is a robust application that extends the power of Dynamics 365 Customer Service to enable organizations to instantly connect and engage with their customers via channels like Live Chat, Voice, and SMS. As a Senior Software Engineer in the Microsoft Dynamics Customer Experience Applications team, you will work with senior business and technology leaders as well as internal business users and partners to conceive, design and implement Dynamics 365 applications and pick the best technical architecture to solve their business needs.  We innovate quickly and collaborate closely with our partners and customers in a very agile environment. If the opportunity to collaborate with a diverse engineering team, on enabling end-to-end business scenarios using cutting-edge technologies and to solve problems for large scale 24x7 business SaaS applications excite you, we would love to talk to you!

Requirements

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to C#, C++ OR equivalent experience.
• 2+ years of front-end development experience with React.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

• Experience delivering Dynamics 365 and/or Power Platform solutions
• Excellent verbal, written, and cross-team collaboration skills
• Passion for improving software quality and engineering excellence
• A strong team player and collaborator, across time zones and diverse stakeholder groups Passion for improving software quality and engineering excellence
• Experience with building infrastructure using Microsoft Azure, AWS, or Google Cloud
• Experience in developing and debugging products and test code within REST and gRPC
• Strong focus on customers success, zero trust security and compliance
• Strong coding, debugging, and problem-solving skills
• Experience with design and implementation of enterprise-scale services.

Responsibilities

• Design, implement, test, deploy, maintain, and improve our software components and services 
• Embrace and use state-of-the-artnew technologies 
• Participate in technical discussions and bring new ideas to the table 
• Own quality and devopsfor your code 
• Work with Product Managers, Architects and UX Designers to design and specify new features from the engineering standpoint 
• Develop software that empowers customers to optimize their business processes 
• Author internal tools that improve the teams' quality and productivity 
• Contribute to the positive, solution focused and creative team spirit 
• Support less experienced team members in their progress and development 
• Embody our culture and values

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 5,001-10,000 employees