Senior Software Engineer

Research Foundation of The City University of New York•New York, NY

18d•$120,000 - $125,000•Hybrid

About The Position

CUNY SPS seeks a Senior Software Engineer who will work on, and be embedded with, the Benefits Access Program, sponsored by the Mayor’s Office for Economic Opportunity (NYC Opportunity). NYC Opportunity helps New York City apply evidence and innovation to reduce poverty and increase equity. They work to improve government systems by advancing research, data, and design in program and policy development, service delivery, and budget decisions. The initiatives that you will work on all share the common goal of delivering more effective services and helping residents address poverty-related challenges. NYC Opportunity operates a portfolio of digital tools and offers their expertise across multiple areas, including facilitating data integration to improve social service performance, easing access to services and programs, and designing new digital and in-person services with agency partners. Product Team The Product Team in NYC Opportunity builds, iterates, maintains, and grows a suite of digital products and services that: improve the lives of low-income and vulnerable New Yorkers; such as ACCESS make the City’s its equity, poverty and workforce data more transparent and actionable; such as Equity NYC, and the Workforce Data Portal design and pilot new tools to improve social service delivery; including My File NYC support open source and scalable technologies: NYC Benefits Platform The team also helps inspire and shape how the City of New York uses modern, agile and user-centric approaches to build technology products. Roles and Responsibilities Reporting directly to NYC Opportunity’s Associate Director, Product Engineering, the Senior Software Engineer, with a slight backend focus, will work across our office’s product portfolio to build and maintain infrastructure, new product features, and integrations. You will support the Engineering Manager to set technical strategy and roadmaps, evaluate and select technology; and ensure our technology is well monitored. As a Senior Software Engineer for the Product team in NYC Opportunity, you will work closely with product, user experience, and data team members to enhance and expand NYC Opportunity’s current digital products and create new digital services.

Requirements

3 years of experience with a server-side programming language like Python, PHP, Node.js.
3 years of experience with MVC frameworks like Django
3 years of experience with database technologies like MySQL, PostgreSQL
3 years of experience with front-end technologies: HTML, CSS, JavaScript/TypeScript, React.js.
3 years of experience with agile, iterative development processes and version control such as Git.
1 year of experience with AWS, Azure pipelines and Docker
1 year of experience with integration and end-to-end testing

Nice To Haves

Bachelor’s degree in computer science, engineering, information technology, data science, or a related field, plus a minimum of four years full-time experience in a software engineering role.
A master’s degree in the aforementioned fields can be considered an equivalent substitute for two years of professional

Responsibilities

Technical Strategy: Participate in design technical strategy for new products and services; support systems design, scoping, and technical roadmapping.
Serve as lead Engineer for products based on particular tech stack: doing primary onboarding other engineers and vendors to tech stack, maintaining its documentation and monitoring (in partnership with Technical Product Manager), and leading how we speak about technologies we are using.
In conjunction with the Engineering Manager, review technical vendor plans to provide feedback and guidance and ensure it meets standards.
Own GitHub maintenance Infrastructure and DevOps: Build and maintain backend services with a focus on performance, reliability and scalability.
Hold relationships with Cloud and Infrastructure teams at the Office of Innovation and Technology.
Coding: Writing clean, efficient, and maintainable code.
Troubleshoot and debug complex issues.
Ensure code follows best practices and coding standards.
Design and architect software systems.
Implement security and data protection protocols in accordance with citywide security policies.
Integrate security best practices into the development process.
Mentoring, coaching, and management: When the opportunity arises Manage, onboard, and coach junior engineers fellows.
Review code / pull requests, providing direct feedback and coaching for improvement.
Coordinate development efforts with internal and vendor teams.
Conduct one-on-one to help manage work, unblock issues, escalate challenges to the Engineering Manager or Product Director and provide professional development recommendations and guidance.
Perform bi-annual performance reviews.
Onboard to tech stack.
As well as other duties as assigned.