Senior Software Engineer (HYBRID)

GEICO • Seattle, WA

2d • $105,000 - $215,000 • Hybrid

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Summary GEICO is seeking an experienced Senior Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement Position Description Our Senior Engineer is a key member of the engineering staff working across the organization to provide a friction-less experience to our customers and maintain the highest standards of protection and availability. Our team thrives and succeeds in delivering high quality technology products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between.

Requirements

• Proven strong problem-solving and analytical skills
• Strong automation mindset; continuously looks for opportunities to improve efficiency through AI and tooling
• Experience with advanced programming languages including Python or Java, XML/XPath, SQL and object-oriented design
• Proven understanding of micro-services oriented architecture and extensible REST APIs
• Experience with Azure DevOps (ADO) and the Azure cloud technology stack
• Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems
• Ability to excel in a fast-paced, startup-like environment
• 4+ years of software development experience with common languages such as Python or Java
• 3+ years of experience with architecture and design
• 3+ years of experience with AWS, GCP, Azure, or another cloud service
• 2+ years of experience in open-source frameworks
• Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience

Nice To Haves

• Programming experience in Duck Creek preferred

Responsibilities

• Troubleshoot and resolve data-related Production incidents, including logging details and providing updates at regular intervals to stakeholders
• Track and drive the resolution of data-pipeline related issues within agreed upon SLAs
• Escalate production issues to appropriate management levels, proportionate to the severity and complexity of the issue
• Provide updates to customers during ongoing incidents; provide accurate, timely and frequent communication
• Assist users with troubleshooting issues via multiple channels (chat, email, text, phone call etc.)
• Maintain high quality and relevant technical documentation for data product and pipelines
• Create incident summary reports, release notes, troubleshooting guides and runbooks
• Develop tools and features that automate key support tasks and reduce manual effort
• Continuously look for ways to reduce production support ticket volume; deliver enhancements to pipelines and suggest improvements to other engineers
• Work with development and different teams to improve performance and configuration
• Implement monitoring and alerting for critical components of platform
• Consistently share best practices and improve processes within and across teams

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level