Senior Software Engineer

T. Rowe Price • Owings Mills, MD

1d • $121,000 - $258,000 • Hybrid

About The Position

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity. Join us for the opportunity to grow and make a difference in ways that matter to you. We are seeking an experienced Senior Software Engineer to join our Voice Development team, supporting T. Rowe Price's implementation of Amazon Connect. In this role, you will collaborate with business analysts, architects, and stakeholders on design and implementation of AWS Connect related solutions. Working primarily in AWS and Amazon Connect, you'll architect and develop Connect Call Flows and Routing with integrations utilizing Lambda, Lex, DynamoDB, and S3.

Requirements

• Bachelor’s degree or the equivalent combination of education and relevant experience AND 5+ years of total relevant work experience
• Solid working knowledge of Java or Python for service integrations and microservices development
• Hands-on experience with Amazon Connect
• Hands-on experience with AWS services (IAM, Lambda, ECS/Fargate, S3, DynamoDB) and cloud architecture patterns
• Strong experience with Git workflows, branch strategies, and designing CI/CD pipelines
• Expertise in Docker and containerized development workflows
• Deep understanding of OAuth2, OIDC, JWT, and enterprise identity systems such as ADFS
• Demonstrated ability to design and implement authentication/authorization workflows including token validation and identity federation
• Strong problem-solving and debugging skills in complex distributed systems environments
• Excellent communication skills with ability to explain technical concepts to diverse audiences

Nice To Haves

• Experience with emerging LLM frameworks, agent-based systems, or AI/ML platform engineering
• Experience with Terraform including module development, IaC patterns, and cloud provisioning strategies
• Strong proficiency in Python for building enterprise-scale services, tools, and automation
• Design authentication and authorization solutions using OAuth2, OIDC, JWT, and enterprise identity systems (ADFS), including token validation and identity federation
• Background in platform engineering or developer enablement roles
• Experience establishing observability practices and implementing monitoring solutions at scale
• Knowledge of security best practices for cloud-native applications and AI systems
• Experience with multiple cloud providers or hybrid cloud architectures
• Contributions to open-source projects or internal tooling communities
• Experience collaborating on technical initiatives and sharing expertise with team members

Responsibilities

• Collaborate with business analysts, architects, and stakeholders on design and implementation of AWS Connect related solutions.
• Develop Call Flows and Routing with integrations utilizing Lambda, Lex, DynamoDB, and S3
• Review code with other developers, ensuring adherence to best practices and security standards.
• Write unit tests and participate in system/integration testing.
• Troubleshoot and resolve deployment issues.
• Create and maintain technical documentation for custom solutions and integrations.
• Provide ongoing support for delivered solutions, addressing bugs and user feedback.
• Ensure solutions comply with organizational security policies and Salesforce platform security guidelines.
• Communicate technical solutions and project status to technical and non-technical audiences.
• Establish comprehensive logging, monitoring, and observability strategies to ensure platform reliability and performance
• Drive code quality through architectural review and establishing testing strategies
• Collaborate with stakeholders to define integration strategies with enterprise systems
• Stay current with emerging agent frameworks, LLM technologies, and automation patterns, evaluating their applicability to platform needs
• Share knowledge and provide guidance to team members

Benefits

• Competitive compensation
• Annual bonus eligibility
• A generous retirement plan
• Hybrid work schedule
• Health and wellness benefits, including online therapy
• Paid time off for vacation, illness, medical appointments, and volunteering days
• Family care resources, including fertility and adoption benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior