Senior Software Engineer
About The Position
We are looking for a Senior Software Engineer to serve as the technical authority for our core booking flow. This is a high-impact individual contributor role focused on the guest-facing journey—from the moment a fan clicks "Ticket + Hotel Packages" on an official event site to the final confirmation page. You will be responsible for the performance, reliability, and feature set of our Next.js booking engine, ensuring that our dynamic pricing and availability remain seamless even during high-traffic on-sales for events serving hundreds of thousands of simultaneous guests.
Requirements
- 5+ years of professional experience, with a proven track record of maintaining high-traffic web applications.
- Expert-level experience with React and Next.js.
- Deep proficiency in Python and/or Ruby on Rails.
- Comfort working with AWS and Kubernetes (EKS).
- Familiarity with Postgres/Redis and event-tracking via Amplitude, Posthog, or GTM.
- You care about the "Hassle-Free Booker" persona and strive to make complex logistics feel simple and transparent.
- You can navigate a complex microservice architecture (booking, hotel, configuration, post-checkout) to troubleshoot and deploy hotfixes quickly.
- You are a collaborative, reliable, and supportive peer to your fellow engineers.
Nice To Haves
- Experience with Mapbox, payment integrations (Affirm, Stripe), venue ticketing & seating systems, or travel/OTA inventory systems.
Responsibilities
- Lead full-stack development of a complex checkout flow that includes installment plans, seat selection, and purchase protection offers.
- Scale our package pricing and availability engine using Python and Rails, integrating with internal microservices and external supplier APIs.
- Coordinate with our infra team to manage deployments across AWS and Kubernetes, ensuring our queuing and timer logic can handle massive demand spikes.
- Work with our data stack (Postgres, Snowflake, Amplitude, Posthog) to implement A/B tests and analytics tracking that refine the traveler conversion funnel.
- Partner with our Product and CX teams to ensure the Traveler Portal and booking flow provide a cohesive self-serve experience for our fans.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
