Senior Software Engineer, Software Development and AI, athenaCollector

Athenahealth inc. • Boston, MA

39d • $119,000 - $203,000

About The Position

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Senior Software Engineer to join our athenaCollector team. In athenaCollector, we build technology solutions that automate (RCM) Revenue Cycle Management. This Collector team is implementing the underlying medical back-office processes to automate and integrate the unique claims cycle requirements. The Team: The athenaCollector product builds a critical part of the athenaOne platform, which helps our medical provider clients manage their business and revenue cycle (RCM), automating claims and billing for well over $200 billion in client revenue.

Requirements

• 4 years of software engineering experience with significant product development expertise
• Hands on experience in developing product with AI/GenAI integration.
• Bachelor's Degree or equivalent experience in Computer Science, Engineering, or closely related fields.
• Proficient in Java, Spring Boot, REST APIs, relational SQL and NoSQL databases, and cloud platforms (AWS or Azure).
• Strong experience with AI frameworks/APIs including OpenAI GPT, Hugging Face Transformers, LangChain, LlamaIndex.
• Familiarity with retrieval-augmented generation (RAG) concepts, LLM prompt engineering, embeddings, and vector similarity search using Pinecone, FAISS, or ChromaDB.
• Solid understanding of Unix/Linux environments, big data pipelines, and continuous integration/continuous deployment (CI/CD) practices in Agile settings.
• Demonstrated ability to design, implement, and optimize AI model APIs, AI workflows, and Java backend services with attention to scalability, latency, and security.
• Excellent problem-solving skills and a collaborative approach working with cross-disciplinary teams in a fast-paced environment.
• Bachelor's Degree or equivalent experience.

Responsibilities

• Design, development, and delivery of Java-based backend services integrated with AI-powered components leveraging GenAI technologies such as OpenAI, Azure OpenAI, Hugging Face, LangChain, and LlamaIndex.
• Build and maintain scalable Java applications using Spring Boot, REST APIs, relational and NoSQL databases, ensuring seamless integration with AI-driven microservices and retrieval-augmented generation (RAG) models.
• Collaborate with AI engineers to incorporate vector databases (Pinecone, FAISS, ChromaDB) and AI retrieval pipelines into enterprise software.
• Develop, optimize, and deploy LLM prompt engineering solutions, embedding models, and AI-enhanced workflows targeting healthcare domain challenges in RCM and beyond.
• Estimate development efforts considering AI model inference latency, API rate limits, and backend service performance requirements.
• Participate actively in Agile ceremonies, sprint planning, and code reviews to ensure timely delivery of AI-enabled Java features with high quality and adherence to coding standards.
• Adhere to AI governance, ethical AI practices, security compliance (HIPAA, GDPR, SOC2), and maintain AI model evaluation and benchmarking (BLEU, ROUGE, cosine similarity) as integral parts of the development lifecycle.

Benefits

• Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  - some offices even welcome dogs.
• We also encourage a better work-life balance for athenistas with our flexibility.
• While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time.
• With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
• In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons.
• We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 5,001-10,000 employees