Senior Software Engineer - CTJ - Poly

Microsoft•Redmond, WA

15h

About The Position

Microsoft is seeking a Senior Software Engineer for the Cloud+Artificial intelligence Microsoft Specialized Cloud (MSC) Team. This team is responsible for deploying and operating services within an Air-Gapped environment. The role involves working with engineers who enable a broad set of Azure Data services to be consumed by internal and external customers in highly secured and regulated industries. The systems and software built will be required to meet the security policy and assurance requirements of both public and private sector customers. Microsoft's mission is to empower every person and every organization on the planet to achieve more, fostering a culture of inclusion, respect, integrity, and accountability.

Requirements

Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements.
Active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph.
Successful verification of the stated security clearance to meet federal government customer requirements.
Ability to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Verification of U.S. citizenship due to citizenship-based legal restrictions.

Nice To Haves

Experience working on large-scale distributed services with on-call responsibilities.
Ability to build and influence broadly towards common goals and priorities.
Ownership for end-to-end project lifecycle with solid project management and communication skills.
Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Responsibilities

Applies debugging tools and examines logs, telemetry, and other methods to verify assumptions through writing and developing code proactively before issues occur and reactively as issues occur for products.
Conducts retrospective debugging of solutions to identify root causes of problems.
Maintains operations of live service as issues arise on a rotational, on-call basis.
Implements solutions and mitigations to more complex issues impacting performance or functionality of Live Site service and escalates as necessary.
Reviews and writes issues postmortem and shares insights with the team.
Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions.
Alerts stakeholders as to status and initiates actions to restore system/product/service for simple problems and complex problems when appropriate.
Responds within Service Level Agreement (SLA) timeframe.
Drives efforts to reduce incident volume, looking globally at incidences and providing broad resolutions.
Escalate issues to appropriate owners.
Drives efforts to integrate instrumentation for gathering telemetry data on system behavior such as performance, reliability, availability, usage, and safety mechanisms.
Drives sustaining feedback loops from telemetry resulting in subsequent designs.
Creates outputs of telemetry such as notifications or dashboards.
Drives efforts to collect, classify, and analyze data on a range of metrics (e.g., health of the system, where bugs might be occurring).
Drives the refinement of products through data analytics and makes informed decisions in engineering products through data integration.
Builds, enhances, reuses, contributes to, and identifies new software developer tools to support other programs and applications to create, debug, and maintain code for products.
Uses open source when possible.
Begins to develop skills in other tools outside areas of expertise.
Identifies internal tools and creates tools that will be useful for creating the product, determining if methods are still applicable for the current solution.
Shares best practices and teaches others about new tools and strategies.
Defines and develops standardized, repeatable, scalable solutions to guarantee quality.
Embody our culture and values.