Senior Software Engineer
About The Position
As a Senior Software Engineer for the New Business team, you will lead engineering efforts that shape the future of Uber's consumer-facing support experiences in the next-generation mobility & delivery space. We are seeking a strong and passionate software engineer with experience in building products leveraging AI/ML. You will be responsible for creating scalable, reliable, manageable solutions that deliver on requirements at Uber by bringing together platforms leveraging AI at Uber. You will be owning customer facing products that impact the support experience of millions of customers. Your responsibility will include identifying required changes across Uber's engineering ecosystem, collaborating with engineering teams, driving consensus, implementing extensible, maintainable changes required to build state-of-the-art support experiences. We are looking for someone who has passion for designing and driving large projects from inception to production. The right person will work with stakeholders, product managers, scientists, partner engineering teams to gather requirements and translate them into a platform feature. Must be a great communicator, team player, and a technical powerhouse.
Requirements
- Bachelors Degree, or above, in Comp Science or related field
- Scalable system architecture design experience
- 6+ years of experience in a software engineering role
- Production-quality services, deployment, monitoring, and reliability.
- Microservice designs, gRPC or REST API development
- Ability to decompose complex business problems into clean, extensible, performant services and systems
- Logging, monitoring, performance troubleshooting and tuning experience
- Excellent problem-solving skills and the ability to work in a collaborative team environment
- Comfortable in navigating multi-disciplinary teams with respect
- Focus on code quality in terms of coverage, code reviews
- Excellent technical writing skills to communicate design, requirements, flows, architecture
- Fluent in one of these programming languages: Golang, Scala, Java,
- Comfortable in one of these scripting languages: Javascript, python
- Solid understanding of algorithms, data structures, and software design principles.
- Experience with version control systems such as Git.
Nice To Haves
- Experience in Machine Learning, GenAI, or LLM technologies.
- Experience with building workflow system
- Dialog management systems like Google Dialogflow, Amazon Alexa
- Familiarity with large scale distributed systems like Kafka and cloud platforms like AWS, GCP, or Azure.
- Familiarity with communication channel interfaces eg: WhatsApp, SMS, slack, email
Responsibilities
- Creating scalable, reliable, manageable solutions that deliver on requirements at Uber by bringing together platforms leveraging AI at Uber.
- Owning customer facing products that impact the support experience of millions of customers.
- Identifying required changes across Uber's engineering ecosystem, collaborating with engineering teams, driving consensus, implementing extensible, maintainable changes required to build state-of-the-art support experiences.
- Designing and driving large projects from inception to production.
- Working with stakeholders, product managers, scientists, partner engineering teams to gather requirements and translate them into a platform feature.
Benefits
- You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp.
- You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Industry
Transit and Ground Passenger Transportation
Number of Employees
5,001-10,000 employees
