Senior Software Engineer - UI

ServiceNow-posted 3 months ago
Mid Level
Alafaya, FL
Professional, Scientific, and Technical Services
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

As a Sr. Software Engineer you will be a member of our Global Cloud Services organization. In this challenging role, you will have the opportunity to build next generation customer facing cloud Observability tools. You will also work cross functionally with multiple teams on the design, architecture and implementation of our Observability platform with the focus on AI powered UX that enables self-service monitoring for our customers. This role requires the candidate to spend 90% of time on UI development and 10% on backend development.

  • Develop High-Quality, Scalable, and Reusable Code Using AI-Assisted Tools
  • Write clean, maintainable, and modular code by applying best practices in software architecture and engineering and leverage AI-assisted design and development tools to accelerate implementation and enforce consistency across the codebase.
  • Own the End-to-End Software Development Lifecycle (SDLC)
  • Collaborate closely with product owners to gather detailed requirements and translate them into technical solutions.
  • Drive the full SDLC—from rapid prototyping to design, implementation, testing, and deployment—using AI-powered code generation, testing, and CI/CD tools to ensure speed and quality.
  • Design and implement Observability products and features that are AI-native
  • Embedding intelligent capabilities such as automation, personalization, and predictive insights into the core of the user experience.
  • Act as a mentor to peers and junior engineers by sharing AI/ML and software engineering knowledge through code reviews, design sessions, and technical discussions.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Proven experience designing and delivering AI-powered user experiences, including conversation design, LLM integration, prompt engineering, and retrieval-augmented generation (RAG).
  • 1+ years of integrating Copilot/windsurf (or equivalent)
  • 5+ software development experience + reviews risks with a Bachelor's degree; or 3 years and a Master's degree; or equivalent work experience.
  • Strong knowledge of UX principles (human-centered design, trust, transparency, error recovery) and ability to apply them to autonomous and semi-autonomous AI agents.
  • Deep knowledge of Javascript, AJAX, JSON, HTML, XML, CSS, REST, High charts and associated frameworks.
  • Strong skills in Java and related frameworks.
  • Strong skills in CI/CD pipelines, containerization (Kubernetes, Docker), and cloud-native deployments using AI-assisted tools.
  • Strong in query language - SQL, Prometheus Query Language.
  • Excellent troubleshooting, debugging, and performance optimization skills in distributed and enterprise environments.
  • Strong collaboration and stakeholder communication skills, with the ability to influence product direction and champion AI-first design principles.
  • Development experiences on the ServiceNow Platform is a big plus.
  • Hands-on expertise with AI orchestration frameworks and building workflows for agentic or multi-agent systems.
Track Jobs with Teal

Job Search Resources

•
AI Resume Builder
•
Senior Software Engineer Resume Examples
•
Senior Software Engineer Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service